Kitchen Manager & Front of House Manager

LOOK Cinemas

Job Description

Kitchen Manager Job Summary:

Are you a movie lover who enjoys entertaining people and making a positive impact on others? Look no further! As a Back of House Manager, you will have the opportunity to contribute to the dynamic operations of a dine-in theater. You'll be an essential part of the venue's leadership team, working hard in the culinary field while also nurturing and developing your fellow team members. Taking charge of kitchen operations, your goal will be to enhance profits and ensure every aspect runs smoothly. Crafting exceptional and mouth-watering food will be your passion as you strive to create unforgettable experiences for our valued guests.

What You'll Do:

• Embrace and uphold the company's Core Values, Code of Conduct, and Operational Guidelines.

• Maintain a safe and hygienic working environment, minimizing the risk of incidents, injuries, and food handling concerns.

• Set the bar high for food quality, meticulously adhering to recipes, conducting line checks, handling portion controls, ensuring outstanding cleanliness, organization, proper food storage, and sanitation standards.

• Conduct thorough line checks, temperature logs, and other necessary kitchen systems promptly, using them as coaching tools for team members.

• Ensure strict adherence to all LOOK recipes and procedures.

• Complete inventory management and continuously explore ways to reduce food costs.

• Ensure all team members embody LOOK Cinema's exceptional guest service standards.

• Oversee inventory and collaborate with the General Manager to optimize inventory utilization.

• Actively participate in core menu and Limited Time Offer (LTO) rollouts, including planning vital item rotation, depletion, additions, and team training.

• Regularly review ticket times, ensuring prompt and accurate preparation and delivery of all food orders to guests.

• Serve as a leader and mentor, maintaining effective communication among all kitchen roles and other staff members.

• Conduct necessary shift meetings and kitchen team meetings to keep the team prepared and engaged.

What You'll Need:

• Minimum of 3-5 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.

• Demonstrate vocal leadership and motivational skills to inspire and guide your team.

• Maintain a professional appearance and be a positive role model for others.

• Hold yourself and team members accountable to consistently meet dedication and behavior standards.

• Willingness to obtain any required Manager Safe Serve Certification.

• Proficiency in culinary procedures, including food preparation, cooking, and training.

• Experience with ordering, receiving, invoicing, and inventory procedures.

• Ability to lift up to 50 lbs (22 kg).

• Comprehensive understanding of all teammate functions.

• Flexibility to work various shifts, including nights, weekends, and holidays.

Front of House Job Summary:

Are you a movie lover who enjoys entertaining people and making a positive impact on others? Look no further! We are seeking a Front of House Manager who shares our passion for movies and is dedicated to creating extraordinary guest experiences. In this role, you will not only lead the day-to-day operations of our venues but also have the opportunity to make a meaningful impact on the lives of our team members and guests. If you have a camp counselor personality and love being around happy people, this position is perfect for you!

What You'll Do:

• Set the standard for guest services by ensuring that all team members meet LOOK Cinema's high-quality standards.

• Embody our company's core values, code of conduct, and operational guidelines, promoting a professional and lively work environment.

• Take the lead in all aspects of operations, from safety protocols to event execution, to create exciting and memorable guest experiences.

• Foster effective communication among hourly team members and provide guidance and support to help them succeed.

• Collaborate with the General Manager to continuously improve operational models and report on successes and opportunities for growth.

• Assist in staffing by participating in hiring, training, and disciplinary actions, and create a positive and motivating work environment.

• Manage vendor relationships and serve as the primary point of contact for assigned areas of responsibility.

• Work closely with team members, guests, and corporate agents to ensure consistent and exceptional guest experiences.

• Listen attentively, communicate effectively, and address any guest concerns promptly and satisfactorily.

• Make a positive impact on your team's lives by fostering a supportive and enjoyable work environment.

What You'll Need:

• A minimum of 2 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.

• Demonstrate vocal leadership and motivational skills to inspire and guide your team.

• Maintain a professional appearance and be a positive role model for others.

• Hold yourself and team members accountable to consistently meet dedication and behavior standards.

• Ability to acquire any required Manager Safe Serve Certification.

• Proficiency in ordering, receiving, invoicing, and inventory procedures.

• Basic computer knowledge, including Office Tools and scheduling software.

• Physical capability to lift up to 50 lbs.

• Comprehensive understanding of all teammate functions.

• Flexibility to work various shifts, including nights, weekends, and holidays.

Benefits:

• Medical, Dental, & Vision Benefits to support your well-being.

• Competitive compensation package.

• Enjoy complimentary delicious food and watch movies on the big screen for free!

• Make a positive impact on your team's lives and create memorable guest experiences by being around happy and enthusiastic people.

Job Summary: