Manager, Repair Field Operations

Date Posted:

Country:

United States of America

Location:

OT410: TAT - ATLANTA GA 840 Franklin Court Suite 200 Marietta GA 30067 USA

Otis Elevator Company is searching for a highly motivated Manager Repair Ops to support elevator repair and open-order operations across the Marietta GA territory.

This position will partner with field leadership to coordinate material ordering scheduling jobsite activity safety workmanship and project follow-up. The role may also support modernization crews and hydro modification projects as responsibilities develop.

On a typical day you will:

• Support the execution of elevator repair open-order testing and hydro modification work.
• Coordinate parts purchase orders and material deliveries to ensure the correct materials are available when needed.
• Complete job surveys and follow up on active and completed work to verify quality workmanship and jobsite readiness.
• Support mechanic scheduling weekly time administration labor planning and daily field activities.
• Configure and use E-Log to track hydro modification projects labor hours and ordered materials.
• Monitor project performance against estimates and help resolve operational issues.
• Perform field safety audits FPA audits and jobsite inspections while reinforcing safe work practices.
• Build productive relationships with field employees customers vendors and internal partners.
• Support modernization crews and direct-report responsibilities if assigned.

What you will need to be successful:

• 3-5 years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
• Bachelors degree preferred or a high school diploma or equivalent with relevant elevator or related industry experience.
• Elevator industry experience as a mechanic field leader project manager or in a similar operational role.
• Knowledge of elevator equipment parts material channels and industry vendors.
• Ability to identify and order the correct materials accurately and efficiently.
• Familiarity with elevator safety protocols safety plans jobsite inspections and FPA audits.
• Ability to coordinate field work and manage project performance against estimates.
• Strong organizational time-management and problem-solving skills.
• Ability to build credibility and productive relationships with experienced field mechanics.
• Ability to manage multiple projects and changing field priorities.
• Comfort using Microsoft-based computer software and operational systems.
• Ability to work independently while contributing to a team-oriented environment.

Work Authorization:

Given the nature of the position Otis Elevator does not support sponsorship e.g. H-1B or TN petitions/applications for this position.

Whats In it For Me / Benefits

Otis currently provides our colleagues with the following benefits:

• 401(k) plan that includes generous company match and a separate automatic retirement contribution
• Comprehensive medical prescription drug dental and vision coverage for colleagues and their eligible dependents beginning on their first day of employment
• Three weeks paid vacation and paid company holidays
• Paid sick leave - Employee assistance and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits such as legal pet home and auto insurance
• Birth/adoption and parental leave benefits
• Adoption assistance
• Tuition reimbursement program
• Peer recognition and service anniversary awards as well as spot performance bonus opportunities

We will train you intensively in the areas of technology processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build whats next!.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

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Required Experience:

Manager