Receptionist

Job Description

Job Description

We are looking for a dependable Receptionist to support a nonprofit office in Cincinnati, Ohio on a part-time, Long-term Contract basis. This position serves as the first point of contact for callers and visitors, helping residents connect with the appropriate department across multiple service areas. The role also provides day-to-day administrative assistance to keep front desk operations organized and efficient.

Responsibilities:
• Answer and direct incoming calls for three distinct business lines, ensuring each inquiry reaches the appropriate contact promptly
• Welcome residents and other visitors professionally while providing clear assistance at the front desk
• Respond to general questions and route calls or messages based on the nature of the request
• Support routine office operations by handling incoming and outgoing mail and preparing documents for distribution
• Complete basic administrative tasks such as copying, filing, and faxing materials as needed
• Maintain an orderly reception area and assist staff with additional clerical needs that arise during the workday• Previous experience in a receptionist, front desk, or administrative support position
• Ability to manage a multi-line phone system and handle a steady volume of incoming calls
• Strong clerical skills, including filing, copying, and document handling
• Clear verbal communication skills and a courteous, detail-oriented approach with residents and staff
• Strong organizational skills with the ability to manage multiple tasks in a part-time office setting
• Reliable attendance and the ability to work effectively in a nonprofit office environment