Front Desk Associate

Part‑time Front Desk Associate (FDA) Myo – West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069) Shift Availability We’re looking for candidates available to work 3 shifts with flexibility between AM and PM, including 1 weekend shift. Two weekdays Sunday – required About the Role FDAs bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day‑to‑day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast‑paced, wellness‑driven environment, we’d love to meet you! Responsibilities Deliver exceptional, on‑brand client service across phone, in‑person, and written communication Guide new clients through Myo’s services with clear, confident messaging Manage and optimize clinic schedules, bookings, and waitlists Accurately handle billing, claims, invoices, and client documentation Keep the clinic clean, stocked, and running smoothly day‑to‑day Support client follow‑ups, marketing efforts, and business‑driving initiatives Collaborate with team members to ensure smooth shift transitions Qualifications 1+ year in customer service or hospitality Passionate about delivering great client experiences Detail‑oriented and takes pride in environment Confident communicator who can clearly explain services and value Business‑minded with an understanding of booking and client flow Thrives in a fast‑paced, dynamic setting Curious, proactive, and solutions‑oriented Authentic, team‑oriented, and comfortable speaking up Prioritizes personal well‑being to show up at their best Benefits Complimentary Staff Treatment Sessions 401(k) Program with a Company Match Cell Phone Allowance Select holiday closures Sick time Pet insurance Core Values Care Deeply (Empathy) One Team, One Dream (Collaboration) Make it Count (Focus) Set the Pace (Ambition) Never Stop Learning (Curiosity) About Myo Myo is modern physical therapy to future‑proof your body. Through one‑to‑one expert care, our team of physical therapists, chiropractors, and massage therapists use full‑body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday. Join us in our mission to raise body IQ globally. Apply Today We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment. We’re excited to meet you and explore the possibilities together! #J-18808-Ljbffr