Front Desk Associate / Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Flexible schedule
• Training & development

USA EXPRESS LEGAL AND INVESTIGATIVE SERVICES IS HIRING!

Since 1998, USA Express has taken pride in providing Attorney Support Services, assisting law firms with day to day tasks ranging from locating missing persons to serving legal documents. In addition to private investigations, our secondary company, Secure Background Check, provides tenant and employment screening checks for property owners, landlords and employers. Our skilled legal process servers and licensed private investigators are ready to travel anywhere in the country. For example, if you live in Los Angeles and need to file documents in New York, USA Express can do it!

JOB OVERVIEW
We are seeking a friendly, professional, and highly organized Front Desk Associate/ Receptionist to join our fast-paced team in Woodland Hills. As the first point of contact for our clients and (occasional) visitors, you will be responsible for handling a very busy phone line, providing exceptional customer service, managing the front desk, and other data entry and administrative tasks as required. If you are a positive person with excellent multitasking abilities, we want to hear from you!

RESPONSIBILITIES AND DUTIES

• Answer phone calls and direct calls to the appropriate person or department.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Provide assistance to clients and visitors with inquiries and requests.
• Assist with scheduling appointments and witness interviews
• Perform other administrative duties as assigned. 

QUALIFICATIONS

• Able to positively communicate with clients and employees daily
• A "Let's do this!" attitude -- connects quickly, proactive, follows through
• Must be dependable, aware and responsive
• An adept multitasker
• Excellent organizational skills
• Adept at handling several responsibilities at once (with a smile!)

While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Immediate opening. Monday - Friday from 9:00am - 5:30 pm