UX Designer/UX Researcher

Salary: $65,000 - 65,000 per year Requirements:

• Professional UX or product design experience, supported by a strong portfolio; a portfolio is required for consideration.
• Strong UX design experience with complex digital products, enterprise systems, workflows, or operational tools.
• Experience designing internal, employee-facing, or workflow-based tools and products for web and/or mobile.
• Ability to manage the design process from discovery and user flows through wireframes, prototypes, and detailed interaction design.
• Hands-on research experience, including user interviews, usability testing, concept validation, and applying findings to design decisions.
• Strong interaction design, information architecture, prototyping, and systems-thinking skills.
• Ability to balance user needs with business goals and technical or operational constraints.
• Ability to work independently, navigate ambiguity, and communicate and collaborate effectively with stakeholders.
• Preferred: Experience in airlines, aviation, Tech Ops, logistics, manufacturing, supply chain, field operations, HR technology, workforce tools, or other operationally complex environments.
• Preferred: Experience with AI-enabled products, native mobile or iOS, or enterprise platforms such as Workday, ServiceNow, or Oracle.
• Must be eligible to work in the United States; H-1B sponsorship and C2C arrangements are not available.

• Design and improve digital tools used by employees in operational and corporate environments.
• Work with employees and stakeholders to understand workflows, pain points, workarounds, and unmet needs.
• Create user flows, wireframes, prototypes, and detailed designs for web and mobile experiences.
• Conduct interviews, usability testing, and concept validation, then iterate on solutions based on findings.
• Collaborate with Product, Engineering, Research, and business stakeholders throughout the product lifecycle.
• Simplify complex and legacy workflows while working within established design systems and technical constraints.
• Explain design rationale, research findings, tradeoffs, and recommendations to stakeholders.

• AI
• Support
• Mobile
• Oracle
• ServiceNow
• Web
• iOS
• UX UI Design

More:

We are seeking a hands-on UX/UXR Designer to support employee-facing digital products and operational tools for a major airline, improving the systems employees use in their daily work. The role is based in Chicago, Illinois, or Houston, Texas; U.S.-based remote candidates may also be considered if they have highly relevant airline, employee experience, or operational technology experience. This is a 40-hour-per-week, long-term contract with no set end date. Compensation is up to $65 per hour on a W-2 basis. We offer medical, dental, and vision coverage and a 401(k) after 60 days, plus applicable paid time off and sick leave under state and local law.

last updated 40 week of 2026