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Front Desk Clerk

$16 per hour

Home2/TRU Grove City

Powell, OH

Front Desk Clerk Home2 Suites / Tru by Hilton, Grove City, OH

Pay: $16.00 per hour
Position Type: Full-Time

Benefits
  • Benefits begin 30 days after hire
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Critical Illness & Accident Insurance
  • Paid Time Off (PTO)
  • Hotel Discounts
Job Summary

We are seeking a friendly, professional Front Desk Clerk to provide exceptional guest service and support daily front office operations. The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an outstanding guest experience.

Key Responsibilities
  • Greet and assist hotel guests in a courteous and professional manner
  • Process guest arrivals, departures, and special requests efficiently
  • Maximize revenue opportunities through upselling and rate management
  • Follow hotel cash-handling procedures
  • Maintain a clean, organized front desk area
  • Address guest concerns and work toward prompt resolution
  • Report safety, security, and maintenance concerns to management
  • Complete shift reports, cash drops, and other front desk duties
  • Maintain proper key control procedures
  • Comply with hotel, brand, and company standards and policies
  • Work closely with the sales team to identify revenue opportunities
  • Utilize the property management system (PMS) effectively
  • Attend meetings and training sessions as required
  • Be flexible with scheduling and available to work various shifts
Qualifications
  • Previous customer service experience required
  • Hotel front desk experience preferred
  • Strong communication and interpersonal skills
  • Excellent customer service and problem-solving abilities
  • Proficient in English, both verbal and written
  • Reliable, professional, and team-oriented
What We're Looking For

We value associates who are dedicated to delivering exceptional guest experiences, maintaining professionalism, and contributing to a positive team environment. Adaptability, dependability, and a willingness to learn are essential.

Apply today! We look forward to hearing from you.

Compensation details: 16 Hourly Wage

PI05bd6fd71e6a-26289-40902080

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Vacancy posted 2 days ago
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