Representative II, BPS Operations Processing

Associate Specialist, BPS Operations Processing

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

You will support business process operations by executing transaction processing activities with accuracy and consistency. You will ensure data integrity, compliance, and adherence to defined procedures and service level expectations. The role focuses on resolving routine processing issues and maintaining operational efficiency across systems. Success is measured through quality, timeliness, and the ability to support reliable, compliant operations.

What You Will Be Doing

Process transactions accurately within defined service level agreements. Review, validate, and enter data across multiple systems. Identify and resolve routine processing exceptions and discrepancies. Follow established procedures to maintain compliance and operational controls. Maintain detailed documentation of processing activities and updates. Collaborate with internal teams to resolve issues and clarify requirements. Prioritize tasks to meet deadlines and performance metrics. Support quality checks, audits, and reporting activities. Identify opportunities to improve process efficiency and accuracy.

Required Qualifications

Strong attention to detail and accuracy in data processing. Ability to follow structured procedures and maintain compliance standards. Proficiency with computer systems, data entry tools, and business applications. Problem-solving skills for handling routine discrepancies. Clear written and verbal communication skills. Ability to manage time and prioritize tasks in a fast-paced environment. Basic understanding of operations or transaction processing. High school diploma or skills-based equivalent.

Preferred Qualifications

Experience in business process services or financial operations. Familiarity with transaction processing systems and workflow tools. Knowledge of compliance, risk, or quality control practices. Experience working with service level agreements and performance metrics. Continuous improvement mindset with exposure to process optimization.

What We Offer You

Opportunities to make an impact in fintech. Personal and professional learning. Inclusive, diverse work environment. Resources to give back to your community. Competitive salary and benefits.