Demand Planner

Demand PlannerProudly Recognized as Lancaster County's Best Place to Work! The Demand Planner is responsible for developing and maintaining accurate demand forecasts that drive the company's Sales, Inventory & Operations Planning (S&OP) process. This role collaborates closely with Commercial and Operations teams to balance customer demand with operational capabilities while optimizing inventory and service levels. The ideal candidate is analytical, data-driven, and experienced in initiating monthly S&OP activities within a manufacturing environment. This position plays a critical role in ensuring alignment between customer demand, production capacity, and business objectives.ResponsibilitiesDevelop and maintain rolling 12-24-month demand forecasts at product family, part number, and customer levels.Analyze historical sales, market trends, customer forecasts, seasonality, promotions, and new product introductions.Monitor forecast accuracy and identify opportunities for continuous improvement.Maintain demand planning parameters within the ERP system.Collaborate with Commercial team to understand demand changes and customer requirements.Coordinate and facilitate the monthly S&OP process.Prepare demand, supply, inventory, and capacity analyses for executive review.Lead cross-functional meetings to reconcile demand and supply imbalances.Identify risks and opportunities related to capacity, inventory, and customer service.Develop scenarios and recommendations to support decision-making.Ensure alignment between commercial plans and operational capabilities.Improve demand planning processes, tools, and forecasting methodologies.Drive standardization and best practices across the planning organization.Support ERP and planning system enhancements.RequirementsBachelor's degree in Supply Chain Management, Business Administration, Engineering, or related field required3-5 years of demand planning or supply chain planning experience in a manufacturing environment strongly preferredMinimum 3 years participating in or leading an S&OP process.Experience with ERP systems (Syspro strongly preferred)Experience using forecasting and planning software.Strong Excel skills; Power BI experience preferred.Strong presentation, communication, and stakeholder management skills.Manufacturing background preferred.APICS/CPIM certification is a plus but not requiredHonors Direct Wire's core values.BenefitsMedical, dental, and vision coverage for employees and families starting on day oneCompany-funded Health Reimbursement Account (HRA)Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)Coverage options for disability, accident, critical illness, hospitalization, and life insuranceAccess to our Employee Assistance Program (EAP)401(K) with a 5% company match after 90 days of employmentPet insuranceGenerous paid time off, wellness days for on-site roles, and paid holidaysOur Core ValuesBe a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good.Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail.Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.Competitive salary based on experience and qualifications. Direct Wire uses eVerify and we are a drug-free and smoke-free workplace.