Inside Sales / Receptionist

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Generator Supercenter

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.
 
Job description

Generator Supercenter is looking for a dual position results-driven Inside Sales / Receptionist to work in our main call center, front office, actively seeking out customers and engaging with our customer prospects.

For this dual position, you should be an organized, responsible, and professional individual to join our growing organization. It is essential that you dress business casual, have excellent communication skills, strong interpersonal skills, and great people person skills. Additionally, you should have a basic understanding of computer software and experience handling customers and their inquiries. You will answer, direct, transfer or forward telephone calls, perform miscellaneous clerical tasks, and help keep main areas tidy. Other duties will include assisting the office staff with organizing sales files, preparing potential customer questionnaires, and generally helping keep the visitor areas running smoothly.

POSITION TASKS & RESPONSIBILITIES:

Inside Sales

• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand their needs and requirements and identify sales opportunities.
• Proper phone etiquette.
• Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails.
• Explaining and demonstrating the functions and features of products and services.
• Maintaining and improving the database of prospects and researching new leads.
• Keeping up to date with product and service information and competitor offers.
• Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
• Basic understanding of Microsoft (Excel/Outlook/Word.).
• Monday – Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.
• Competitive Pay: Hourly + Commission D.O.E.
• Availability for growth.

Receptionist

• Notify personnel of waiting guests/visitors when necessary.
• Update office wide calendars and spreadsheets when needed.
• Help manage office supply inventory.
• Check for incoming mail at box twice daily (morning & afternoon).
• Help sales team maintain or update sales files.
• Update existing customer information.
• Document incoming calls/information as needed.
• Maintain reception, conference room, kitchen and bathroom areas clean 

Competencies & Requirements :

• Highly motivated and target driven.
• Excellent selling, communication, and negotiation skills
• Prioritizing, time management, and organizational skills, be attentive to details.
• Relationship management skills and openness to feedback
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and Welcome Visitors.
• Good Customer Service, be a friendly people person.
• Listening, Verbal and Written communication skills.
• Good judgment, Adaptability and Teamwork.
• Stress tolerance and resilience.
• Multi-tasker - be able to perform various alternate duties as needed.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization.

We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!