Patient Access Specialist

Job Description

Job Description

Job Summary

We are hiring a Patient Access Specialist for a temp-to-hire opportunity in Orlando, FL. This role is a great fit for a dependable, detail-oriented professional who wants to build a career in healthcare operations, patient access, insurance verification, and prior authorization support.

As a Patient Access Specialist, you will help patients move through the process of accessing diagnostic and specialty testing services by verifying insurance benefits, resolving coverage questions, and following cases through to completion. This position offers structured training, a consistent weekday schedule, and the opportunity to transition into a permanent role after 120 days based on performance, reliability, and proficiency.

You will join a fast-paced, team-oriented healthcare environment where accuracy, follow-through, communication, and patient-focused service are valued. Supportive leadership, clear procedures, and hands-on training help set team members up for long-term success.

Key Responsibilities

- Verify patient insurance eligibility, benefits, and coverage requirements for diagnostic and specialty testing services.
- Obtain prior authorizations and help resolve insurance coverage issues using phone calls and online payer portals.
- Track open cases, document updates accurately, and follow up until issues are resolved.
- Communicate professionally with insurance companies, internal teams, and other stakeholders.
- Handle questions, escalations, and case updates while meeting quality, accuracy, and productivity expectations.
- Follow established procedures to support timely patient access and efficient healthcare operations.

Compensation and Benefits

- Pay: $18.00 per hour.
- Employment Type: Temp-to-hire, with potential permanent placement after 120 days.
- Location: Southpark Circle, Orlando, FL 32819.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Training: 6 to 8 weeks, Monday through Friday, 8:00 AM to 5:00 PM.
- Work Arrangement: 100% onsite for the first 120 days.
- Start Date: November 2, 2026.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.