Product Manager

Product Manager, Technical

Our client is driving a revolutionary sat-to-cell plan to bring cell phone connectivity to everyone everywhere relying on the constellation of satellites in low Earth orbit and their own industry-leading wireless network. Soon there could be complete coverage in most places in the U.S. – even in many of the most remote locations previously unreachable by traditional cell signals. We are hiring a consultant to drive this ambitious effort.

As a Product Manager, Technical, you will be on the cutting edge of a sea-change in how we think of mobile coverage and how to ensure customers have the best possible experience engaging with this new extended coverage footprint. As with any emerging technology, there are many exciting challenges to take on in terms of user experience and technical considerations, and you will play a vital role in helping to identify these critical decisions and working towards positive outcomes.

In this role, you will be working closely with UX Designers, Engineers, and Vendors. You will have a strong focus on customer experience, development, testing of hypotheses and results, and solid technical expertise to understand the implications and trade-offs that come with Product and UX choices. Your background in delivering customer-facing user experiences, particularly involving mobile apps, will be especially helpful, along with your ability to form necessary relationships that help drive large, complex projects through enterprise processes. T-Mobile has an amazing senior leadership team, and we will be counting on your passion for storytelling and your ability to evangelize our product story at all levels of the company.

As a Product Manager, Technical, you will have the opportunity to make a significant impact on our most complex and important initiatives. Your strategic vision, eye for business, and cross-functional leadership will be key in delivering successful outcomes and advancing our team’s capabilities in the field.

There’s never a dull moment here, and your ability to think fast and scale sustainable and expandable product offerings will require passion, strong relationships, and creativity. Our customers are near and dear to us, and we want to simplify their connected lives. Join the team and help bring amazing products and customer experiences to life!

No day is the same for the Product Manager, Technical. Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed.

Vision, Strategy, and Analysis

• Owns product end to end for products or features with moderate level of complexity and scope. This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.
• Drives end user product research.
• Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.
• Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype,A/B testing, etc.) to inform direction, prioritize investment.
• Conducts cost-benefit / ROI / NPV analysis, to support decision making.
• Works with partners and follows enterprise process to secure and maintain product funding.
• Develops and maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product.
• Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations.
• Conducts specific ad hoc analysis and provides insights to management on request.
• Recommends product feature set or technical improvements to enhance customer experience.
• Works with external third parties to assess partnerships and licensing opportunities.'

Product Execution & Technical Delivery

• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately sophisticated products. This work may include creation of prototypes.
• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.
• Runs or supplies significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc.
• Owns and handles product backlog and priorities with our business and technology partners. Backlog at this level typically serves 1–4 Agile / Scrum / Sprint teams.
• Scopes and prioritizes activities based on business and customer impact.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.
• Leads and maintains efficient flo of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories ‘ready’ for Dev in Team Backlogs.
• In scaled teams, holds regular meetings and coordination activities with other PM’s and Product Owners (if applicable) to ensure parallel work is in sync and dependencies are known.
• Generates and maintains dashboards and reports that track product health and success metrics, technical KPI’s.

Minimum Qualifications:

• Bachelor's degree

Location: Onsite in Bellevue, WA at least 3 days per week