Salesforce Administrator

Responsibilities Manage day-to-day configuration, support, maintenance, and improvement of Salesforce orgs (Sales Cloud, Service Cloud, Government Cloud, or Public Sector Solutions) Handle user setup, roles, profiles, permission sets, and security models Build and maintain Flows, validation rules, approval processes, and automation (migrating legacy Workflow Rules/Process Builder to Flow where applicable) Manage data quality: imports, exports, deduplication, and Data Loader/Data Import Wizard operations Support release management: evaluate Salesforce seasonal releases (Spring/Summer/Winter) for impact and opportunity Configure and maintain dashboards, reports, and list views for stakeholders Administer AppExchange package installations and updates Provide Tier 1/2 end-user support and training Document system configurations and maintain a change log for audit/compliance purposes (important for federal clients) Required Qualifications 2+ years of hands-on Salesforce Administration experience Salesforce Administrator Certification (current/active) Strong working knowledge of Flow Builder (Screen Flows, Record-Triggered Flows) Experience with security models: OWD, roles, sharing rules, permission sets/permission set groups Familiarity with a recent Salesforce release (2025–2026 releases preferred) — we want to hear what's new that you've already implemented U.S. Citizenship [adjust if required for federal contract] Preferred Qualifications Salesforce Advanced Administrator Certification Experience with Salesforce Government Cloud or Public Sector Solutions Exposure to Einstein/Agentforce features (Agentforce for Service, Einstein Copilot Actions) Experience supporting federal or highly regulated environments Prior experience on a GSA/federal contract vehicle #J-18808-Ljbffr