Customer Service Maintenance Agent - Bilingual French Speaking

Inbound Customer Service Agent

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

• Employee Discounts
• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistant Programs
• Paid Holidays and Paid Time Off
• 401k Plan with Employer Match
• Training
• Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Inbound Customer Service Agent Responsibilities:

• Answer incoming phone calls from current customers
• Create purchase orders for vehicle repairs
• Schedule maintenance calls at customers request
• Dispatch mobile technicians for roadside assistance

Inbound Customer Service Agent Requirements:

• Experience with Microsoft Office: Word, Excel, and Outlook
• Strong communication, organizational, and multi-tasking skills
• Automotive/Diesel knowledge preferred, but not necessary
• Dispatch experience preferred, but not necessary

Ready to Join?

Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.