Partner Operations Analyst

Partner Operations AnalystPalo Alto, CaliforniaWorkato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit Join Us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workersResponsibilitiesWe're looking for a Partner Operations Analyst to join our Partner Operations team. This role will own data infrastructure, reporting, and analytics that power partner performance visibility, deal tracking, and enablement across our partner ecosystem. This is a highly analytical, data-engineering-adjacent role — you'll be building and maintaining the pipelines, dashboards, and data models that partner leadership and cross-functional stakeholders rely on daily. In this role, you will also be responsible for:Design, build, and maintain Sigma dashboards for partner performance, deal pipeline, tier compliance, and payout trackingOwn data modeling and querying against Snowflake to support partner analytics, attribution, and reporting needsBuild and maintain data pipelines connecting Salesforce, PRM (Allbound), and Snowflake to ensure clean, consistent, and timely partner dataManage and maintain the partner portal/PRM platform — user provisioning, content updates, tier/permission logic, and adoption trackingMonitor partner health metrics, tier status, and compliance; flag anomalies and data quality issues proactivelyManage partner deal/referral pipeline data integrity — ensure CRM records are accurate, deduplicated, and properly attributedPartner with BT/Data Engineering on schema design, ETL improvements, and automation of recurring reporting workflowsBuild and maintain Workato recipes/automations to reduce manual reporting and data-reconciliation workDocument data definitions, metrics logic, and reporting processes for the broader Partner Ops functionSupport ad hoc data requests and deep-dive analyses for partner leadership and executive reportingRequirementsQualifications / Experience / Technical Skills3–5 years of experience in partner operations, revenue operations, sales operations, or a data/analytics role within a SaaS environment.Strong SQL skills and hands-on experience with Snowflake (or similar cloud data warehouse)Experience building dashboards/reports in Sigma (or comparable BI tools — Tableau, Looker, Power BI)Familiarity with Salesforce data model; hands-on experience managing a partner portal/PRM platform (Allbound or similar)Comfort with data pipeline/ETL concepts and hands-on experience with automation platforms (Workato or similar)Basic sales operations experience — territory/quota data, pipeline hygiene, CRM administration, reporting cadencesStrong analytical rigor and attention to data accuracy/integrityAbility to document processes and data logic clearly for non-technical stakeholdersSelf-starter comfortable building process and reporting infrastructure from the ground upExperience at a high-growth B2B SaaS startup strongly preferredSoft Skills / Personal CharacteristicsYou care deeply — We take pride in our work and aim to create meaningful impact for our customers and teammates. We pay attention to the details, think ahead, and hold ourselves to a high bar. Excellence isn't optional — it's part of who we are.No task is beneath us — We do what needs to be done. Titles and ego never outweigh team success.We communicate clearly and respectfully — Clarity is kindness. We are direct, open, and timely in our communication. We say what we mean, listen thoughtfully, and ensure no one is left guessing.We stay curious and keep improving — We challenge assumptions, explore new ideas, and continuously look for better ways to operate. Growth requires curiosity, courage, and a willingness to evolve.We act with integrity — Trust is earned over time and can be lost in a moment. We do what is right — even when it's inconvenient or difficult. Integrity guides every decision we make.We are committed to impact — Great results require ownership and dedication. We step up when it matters, support one another, and stay focused on delivering meaningful outcomes for our customers and team.