Customer Service Representative

Core-Mark - - Responsibilities: Drive adoption of the new ordering platform by engaging directly with customers, Sales teams, and OpCos.; Utilize reporting tools to identify usage gaps, track engagement, and analyze trends.; Execute follow-up actions to close usage gaps, including direct outreach and support.; Provide hands-on assistance and guidance to customers and sales representatives on how to navigate and effectively use the new platform.; Investigate and understand the reasons behind non-usage or low adoption, and collaborate with internal teams to remove barriers.