Corporate Account Manager
Nexeo Plastics
The Woodlands,Texas (US-TX)United States (US)
Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more.Ourpeople, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.
The Corporate Account Manager position has responsibilities in delivering profitable growth across multiple regions by providing solutions to current and prospective customers. The role is accountable for achieving volume, revenue, and margin growth targets by growing Nexeo's share with existing and new customers through the sale of product and service offerings.
This role is expected to provide a mix of strategic and tactical solutions in a business-to-business selling environment. In the position, the focus will be on acquiring, penetrating, managing, and retaining customers by building broad and deep relationships. As a Corporate Account Manager, the person will be performance-driven with a dedication to achieving team goals critical to the success of the overall business.
Description of Primary Responsibilities
- Single point of contact for customer communications and strategies.
- Ability to consistently implement large-scale initiatives across multiple locations and facilities.
- Territory Planning: Understands territory environment, current accounts, prospects, competitors, and suppliers.
- Build and further penetrate key accounts to broaden and deepen relationships with critical decision makers to facilitate growth opportunities.
- Effectively utilizes internal executive resources to deepen relationships at Corporate Accounts.
- Account Planning & Customer Knowledge: Focuses on and pursues strategic business opportunities with the key customer by coordinating the activities of the involved division and regions.
- Ownership & Performance Focus: Takes responsibility for and ownership of corporate accounts.
- Coordination & Leadership: Builds a network internally across regions, functional groups, and suppliers to support growth.
- Market Knowledge: Keeps up-to-date and informed on the market, industry, and regulatory issues.
- Technical Knowledge: Identifies technical needs of customers. Ability to communicate and build customer technical relationships to drive growth.
- Value Proposition: Understands and sells entire value offering from Nexeo.
- Communication: Presents to customers with awareness of customer context.
- Negotiations & Solution Agreement: Has sound judgment and problems solving skills to create win-win solutions.
- Implementation Management: Reacts to additional customer demands and needs.
- Sales Administration: Has command of MS Office and CRM.
- Pipeline and Quotation Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle.
Minimum Requirements (Education, Experience & Skills)
- Bachelor's degree; in engineering or chemistry, business, or similar field preferred.
- 10+ years of plastics sales or related industry experience is preferred.
- Willingness to travel 50% across the US.
- Highly adept at prospecting and customer acquisition.
- Proven track record of delivering consistent and long-term growth.
- Ability to build relationships and resolve customer complaints or concerns.
- Experience working in a team-oriented collaborative environment.
- Proficient with Microsoft Word Suite, SAP, CRM/ERP systems, and Salesforce preferred.
- Use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems.
- Ability to communicate effectively verbally and written.
- Establish and maintain interpersonal relationships with internal and external customers.
- Ability to multi-task and work in a fast-paced environment.
Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.
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