Guest Services Agent
Hersha Hospitality Management
Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels
- ...HHM Hotels - - Responsibilities: Greet guests and assist with check-in and registration; Register and assign guests to rooms and process payments; Respond to guest requests and handle complaints escalated to supervisor; Balance accounts and conduct audits as part of front...Suggested
HHM Hotels
Mystic, CT2 days ago - ...Guest Service Agent Join the Hilton Mystic team as a Guest Service Agent, where you will be the face of our hotel, providing exceptional service to guests and ensuring their stay is comfortable and memorable. This role involves welcoming guests, managing reservations...SuggestedLocal areaFlexible hours
Distinctive Hospitality Group
Stonington, CT6 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Guest Service Representative II Job Number: 2600023Y Primary Location: United States-Connecticut-Groton Organization: NGIS New London Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages...SuggestedFull timeWork at officeLocal areaImmediate startRelocationAll shiftsShift workNight shift
Coronado Stone
Groton, CT2 days ago $17.5 per hour
...additional performance-based incentive pay. Recent averages reported for this position have ranged from $2–$5 per hour. As a Guest Service & Sales Agen t, you’re not just the first and last point of contact for our guests — you’re also a key driver of revenue and...SuggestedHourly payFor contractorsFor subcontractorLocal areaImmediate startFlexible hoursShift workNight shiftGreat Wolf Lodge
Mashantucket, CT9 hours ago$18 per hour
...operation of our front desk during the overnight shift, while maintaining accurate financial records and delivering exceptional guest service. Responsibilities Perform nightly audit of hotel transactions, ensuring accuracy in accounting and reporting Assist...Bi-weekly payHourly payLocal areaFlexible hoursNight shiftDistinctive Hospitality Group
Stonington, CT6 days ago$16 per hour
...The Breakfast Attendant at Spark by Hilton Mystic Groton is responsible for ensuring our guests have a delightful dining experience by providing excellent customer service, setting and maintaining the breakfast buffet, and ensuring cleanliness in the breakfast area...Hourly payLocal areaWeekend workEarly shiftDistinctive Hospitality Group
Stonington, CT3 days ago- ...neatly maintains the breakfast area with food and beverages for our guests to enjoy. They maintain sanitation and safety standards in the... ...today! Skills Required: Provide high-level customer service, communicate effectively with guests and team members, follow instructions...Temporary work
The Olympia Companies
Stonington, CT2 days ago - ...position is responsible for adding warmth and happiness to every guest experience through the safe and efficient operation of the... ...respecting their privacy and confidentiality during room cleaning and service. Respond promptly to guest requests and inquiries, and assist...Temporary workImmediate start
The Olympia Companies
Stonington, CT12 days ago $60 - $76 per hour
...your pharmacy. This includes: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial Profitability Loss Prevention Workflow Management A key component of the...Hourly payFull timeTemporary workLocal area$40 per hour
Hello! I'm Amanda, a homeowner here in Westerly, Rhode Island, and I'm seeking a reliable and experienced housekeeper to help maintain my home. The position offers a competitive pay rate of $40 per hour, and I am looking for someone who is detail-oriented, trustworthy, ...Hourly payHousekeeper.com
Westerly, RI1 day ago$16.94 per hour
...a vital role in maintaining the cleanliness and comfort of our guest rooms to ensure an exceptional stay experience. This position is... ...supply carts in an organized manner. * Deliver outstanding customer service to guests and respond to requests professionally. * Adhere to...Bi-weekly payHourly payLocal areaWorldwideFlexible hoursHilton Worldwide Holdings
Mystic, CT3 days ago- ...Connecticut Home And Community Disability Care Services A.B.I Resources helps people recovering from brain injury, stroke, and TBI live and recover at home. You will help people with every part of their lives. Connecticut community care and home-based supported living...Full timePart timeWork experience placementWeekend workWeekday work
ABI Resources
Mystic, CT4 days ago - ...behavior including adherence to the Forbes 5-Star standards. Greet guests and members in a warm and engaging fashion, with polite and... ...software systems as needed. Other duties as assigned. Prior guest service experience preferred. Prior spa experience strongly preferred....Shift work
Ocean House Management
Westerly, RI2 days ago - ...includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 20 signature suites and 7 private villa vacation homes.... ...an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21...Hourly paySummer workCasual workSeasonal workLong distanceFlexible hoursShift workWeekend work
Ocean House Management
Westerly, RI2 days ago - ...conventions inside or outside the Convention Center Assists in monitoring the event space for cleanliness or maintenance Assists guests with movement of equipment, materials or boxes as deemed by supervisor Responsible for cleanliness of the storage rooms and back...Flexible hoursShift work
Mohegan
Uncasville, CT4 days ago - ...luxury properties. The Ocean House features 49 luxury guest rooms, 20 signature suites and 7 private villa vacation homes.... ...and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21...Hourly paySummer workCasual workSeasonal workLong distanceFlexible hoursShift workWeekend work
Ocean House Collection
Westerly, RI2 days ago - Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals...
Yale New Haven Health
Westerly, RI2 days ago - ...Night Auditor/PM Guest Relations Agent Ocean House Management A Collection Unlike Any Other The Ocean House Collections includes 3 luxury... ...a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and...Hourly paySummer workCasual workSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift
Ocean House Management
Westerly, RI5 days ago $18.5 per hour
...Paid parental leave Essential Duties & Responsibilities Welcomes guests by greeting, answering questions, responding to requests... ...to guest by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business,...For contractorsFor subcontractorFlexible hoursNight shiftGreat Wolf Lodge
Ledyard, CT3 days ago$60 - $76 per hour
...This includes: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial Profitability Loss Prevention Workflow Management A key component...Hourly payFull timeTemporary workOak St. Health
Mystic, CT6 days ago$17.45 - $23.3 per hour
Job Description POSITION SUMMARY: The FF/Dairy Clerk is responsible for providing an exceptional customer experience by presenting and ensuring the freshest quality product. FF/Dairy Clerks maintain department conditions to include stocking, blocking, rotating...Hourly payFlexible hoursBig Y
Mystic, CT4 days ago$18 per hour
...work environment where your contributions directly impact our guests' experiences. As a Part-Time Housekeeper, you'll enjoy the satisfaction... ...Inn LLC, certain skills are essential for delivering top-notch service in the hospitality industry. A keen eye for detail is crucial,...Hourly payPart time- Job Description Job Description Pendleton Rehabilitation & Nursing Center is looking for Full-Time Housekeepers! We are a beautiful Long Term Care/Skilled Nursing Facility in Mystic, CT. We are offering: Competitive wages Generous PTO accrual and holiday...Full time
- Job Description Job Description Housekeeper Masonicare at Mystic - Mystic, CT Per Diem The Housekeeper performs housekeeping duties of a routine nature and project type in assigned areas of Masonicare at Mystic following instructions and clearly prescribed...Daily paid
- ...events. Greeting customers, explaining menu items, taking and delivering orders, and continuing with follow-up items. Ensuring that service follows health code regulations. Basic customer service interactions. What we're looking for: Excellent communication and...Hourly payWeekly payFlexible hours
Elior
Mystic, CT2 days ago $7.38 per hour
...Server Description of the role The Banquet Server at Hilton Mystic is responsible for providing exceptional food and beverage service to guests at various banquet events. This includes setting up and breaking down event spaces, serving food and beverages to guests, and...Hourly payFlexible hoursAfternoon shiftHilton Worldwide Holdings
Mystic, CT2 days ago$17.1 per hour
...Program GENERAL SUMMARY: The Server is responsible for table service in the Community dining rooms. Essential Job Duties:... ...requests. Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers. Requires...Hourly payDaily paidShift workLife Care
Mystic, CT4 days ago- ...Server Position The Server is responsible for table service in the community dining rooms. Essential Job Duties: Set tables... .... Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers. Requires courtesy...
LCS
Stonington, CT11 days ago $22 per hour
...opportunity to mix and serve a variety of beverages and perform meal service for a diverse clientele. What you'll be doing:... ...recipes to mix and serve alcoholic and non-alcoholic beverages to guests of the service bar. Setting up and breaking down all front...Hourly payWeekly payPart timeWork at officeFlexible hoursElior North America
Mystic, CT2 days ago
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