Remote IT Support Analyst (L1)

HCL Technologies

Remote job

HCLTech is seeking an L1 remote desktop support specialist to provide fast, reliable technical assistance for hardware, software, and network issues. You will resolve tickets via phone, email, or chat within agreed SLAs and contribute to a positive customer experience. This role emphasizes adherence to quality standards, timely case closures, knowledge base updates, and collaboration with higher-level teams when needed. #J-18808-Ljbffr HCL Technologies

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Vacancy posted 3 days ago

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