Remote IT Desktop Support Specialist (L1)

HCL Technologies Limited

Remote job

HCL Technologies Limited is seeking a motivated L1 remote desktop support specialist to independently troubleshoot and resolve assigned tickets within SLA, providing hardware, software, and network problem diagnosis via phone, email, or chat. You will adhere to quality standards, maintain high CSAT, log activities in the ticketing system, follow escalation processes, and contribute to knowledge base updates and self-development. #J-18808-Ljbffr HCL Technologies Limited

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Vacancy posted 3 days ago

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