Business Development Manager

The mission of Louisiana Economic Development is to cultivate jobs and economic opportunity for the people of Louisiana. The Manager of Incentives and Compliance provides key operational leadership for Louisiana’s statewide business incentive programs. The role oversees daily operations, staff coordination, eligibility and compliance reviews, and direct support to participating businesses. It also assists with additional incentive programs as assigned by the Director of Incentives and Compliance. Working under the Director, the manager ensures accurate policy implementation, supports monitoring and audit activities, and promotes coordination across the Office of Operations and Compliance. The position supervises professional staff, strengthens consistency in program administration, and contributes to operational improvements that enhance accountability, transparency, and service delivery. While the role involves significant leadership and decision-making, it does not include authority over program design or strategic direction. Ideal Candidate Competencies Accepting Direction: The ability to be open and willing to follow guidance or instructions. Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal. Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Required Qualifications and Experience Seven years of experience in economic research or development, financial services, international relations, marketing, or real estate. Six years of full‑time work experience in any field plus four years of experience in economic research or development, financial services, international relations, marketing, or real estate. A bachelor's degree plus four years of experience in economic research or development, financial services, international relations, marketing, or real estate. An advanced degree in a business administration field, economics, or international trade plus three years of experience in economic research or development, financial services, international relations, marketing, or real estate. Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience. Certification Substitution 1: Certification as an Economic Development Finance Professional (EDFP) or completion of the Economic Development Institute certificate program will substitute for one year of the required experience. Certification Substitution 2: Possession of a Professional Community and Economic Developer Certification (PCED) or Certified Economic Developer (CEcD) certification will substitute for two years of the required experience. The official job specifications for this role, as defined by the State Civil Service, can be found here. Key Responsibilities Staff and Workflow Management Lead and coordinate the work of staff administering incentive programs and processing compliance files. Assign tasks, monitor productivity, and support employee development through coaching and feedback. Program Operations and Technical Support Serve as the primary operational manager for assigned incentive programs, ensuring accurate and consistent execution of requirements. Implement standard operating procedures, compliance frameworks, intake processes, and quality assurance reviews. Leadership, Collaboration, and Stakeholder Engagement Provide daily leadership to Business Development Officers and support personnel. Establish team goals, support recruitment, and promote professional development and succession planning. Foster a collaborative, solutions‑oriented culture within the division. Compliance Coordination Track participant status and ensure adherence to statutory and contractual requirements. Maintain tracking databases, templates, and internal reporting dashboards. Support to the Director Provide operational and administrative support to the Director of Incentives and Compliance. Assist with initiatives aimed at improving compliance infrastructure, workflow standardization, and team performance. Position‑Specific Details Appointment Type: This position may be filled as a Probationary or a Promotional appointment. Louisiana Economic Development is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. How To Apply No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, use the Apply link above and complete an electronic application, which can be used for this vacancy as well as for future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information If you have any questions, please contact: Dawn Thibodeaux, Human Resources Director, View email address on click.appcast.io #J-18808-Ljbffr