OCONUS Operations Manager

PTAC OCONUS Operations Manager Role Summary

The PTAC OCONUS Operations Manager serves as the primary authority for overseas operations within the Protective Technology Branch (PTB). This high-impact role is the bridge between technical execution and strategic mission success in complex, high-threat environments. You will own the end-to-end operational and contractual relationship with U.S. Government stakeholders (Embassies, Posts, and Agencies), ensuring that technical teams remain focused on their mission by absorbing administrative burdens and proactively managing personnel performance, risk, and stakeholder satisfaction.

Key Roles & Accountabilities

• Senior Liaison: Act as the primary point of contact for GDIT leadership and U.S. Government stakeholders.
• Operational Authority: Serve as the Administrative and Operational Lead for all OCONUS activities.
• Contractual Stewardship: Own the resolution of feedback, compliance, and performance deficiencies.
• Deployment Oversight: Ensure continuity of operations through rigorous management of passports, visas, clearances, and personnel movement.

Core Functions & Responsibilities

1. Stakeholder Management & Contract Ownership
   • Feedback Resolution: Serve as the central authority for capturing and resolving performance feedback or deficiencies from government stakeholders.
   • Continuous Improvement: Analyze performance trends, implement lessons learned, and report upward to the PMO to drive operational excellence.
   • Proactive Outreach: Establish feedback loops and satisfaction metrics to foster trust and ensure mission alignment.
2. Operational Oversight & Personnel Accountability
   • Accountability: Maintain full visibility and report on personnel status across all OCONUS programs.
   • Deployment Logistics: Oversee Country Lead support for R&R, TDY, emergency leave, and permanent departures.
   • Clearance & Access: Drive the timely processing of clearances, transportation, and post-clearance requirements to prevent operational gaps.
3. Cross-Functional Coordination
   • Strategic Guidance: Provide senior-level partnership to Program Country Leads on planning and execution.
   • Synchronized Communication: Chair and set operational support meetings to ensure internal and external alignment.
   • Policy Implementation: Drive GDIT policy awareness and ensure strict adherence to Department of State (DOS) and PTB updates.
4. Compliance & Risk Mitigation
   • Deployability: Monitor and support medical readiness, visa status, and mandatory training.
   • Documentation: Maintain and update MOAs, MOUs, and Continuity Memorandums to ensure legal and operational compliance.

Qualifications

• Experience: Proven track record in executive-level operational leadership, specifically within OCONUS or high-threat environments.
• Contract Expertise: Deep understanding of U.S. Government contract management, compliance, and risk mitigation.
• Leadership: Demonstrated ability to manage cross-functional teams and influence stakeholders at the Embassy and Agency level.
• Logistical Proficiency: Familiarity with DOS deployment processes, including visa/passport requirements and clearance protocols.
• Communication: Exceptional ability to translate complex operational issues into clear, actionable executive briefings.

Mission Impact

This role is designed to minimize non-technical burdens on PTB teams, allowing them to focus on protective technology while you ensure the infrastructure of the contract remains resilient and high performing.

The likely salary range for this position is $144,500 - $195,500.

This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: USA VA Sterling

Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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