Business Process Improvement Intern - Data Governance

Famous Supply
Business Process Improvement Intern – Data Governance
Akron, OH - Part Time (10-20 hrs/week)

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who's just interested in another "job" where time is traded for pay.

If this resonates with you, click "Apply" and find out why Famous has been named a Top Workplace every year for over a decade!

Apply now to be a Business Process Improvement Intern at Famous Supply!

About the Role
Reporting to the Director of Data Governance, this part-time, flexible-schedule role is designed for a current college student looking to gain real-world experience improving how a growing organization documents and manages its business processes. You'll play a key role in modernizing Famous Supply's Standard Operating Procedures (SOPs) using AI-assisted tools, and help build the systems and structure that keep them accurate and current going forward.

Primary Job Responsibilities
· Review, standardize, and modernize existing SOPs across departments, using AI tools to speed up drafting, formatting, and quality checks
· Validate SOP accuracy and completeness by working directly with the business groups that own each process
· Help design and build an organization-wide SOP management structure, housed in SharePoint, including version control, ownership, and review cadence
· Build simple, repeatable tools and processes for creating future SOPs efficiently, incorporating AI where useful
· Identify gaps, inconsistencies, or outdated procedures and recommend improvements
· Document findings and progress clearly for the Data Governance team

Required Experience and Skills
· Currently enrolled in college (Freshman - Senior), pursuing a degree in Engineering, Business, Data Science, Logistics, or a related field
· Strong written communication skills and attention to detail
· Comfortable using AI tools (e.g., ChatGPT, Claude) to support research and document creation
· Ability to work independently and manage tasks across a flexible schedule
· Microsoft Office proficiency (Word, Excel, Outlook)

Preferred Experience and Skills
· Prior exposure to process improvement, technical writing, or data/document organization
· Familiarity with SharePoint (training will be provided)
· Interest in long-term growth within a data or process improvement function

Schedule & Growth
This role is 10-20 hours per week with flexibility built around class schedules. Strong performers will have the opportunity to take on future projects with the broader Data Team.

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (!

To learn more about what makes us Famous, visit Famous-Supply.com !

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.