Strategy and Operations Lead, Deal Pricing

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About Stripe Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go‑to‑Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals, and providing pricing insights and feedback to sales, finance, and product leaders. Deal Pricing frequently works with cross‑functional business partners across Operations, Finance and Strategy, and Product. There is constant collaboration with Deal Pricing colleagues across all regions. Rather than pricing individual deals, this Strategy and Operations (S&O) role acts as a central engine behind the global deal pricing team. You’ll serve as a "Chief of Staff" function to Deal Pricing leadership—owning the global operating model, driving cross‑functional process excellence, managing our strategic operating rhythm, and codifying our commercial knowledge so Stripe can scale its GTM velocity. What you’ll do Strategic planning and operating rhythm Drive strategy execution. Translate high‑level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress. Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross‑functional dependencies. Strategic telemetry and insights. Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision‑making. Commercial governance and friction management Optimize cross‑functional SLAs. Act as the primary bridge between Sales velocity and risk‑mitigation functions (Deal Strategy, Finance, Treasury). Define and enforce SLAs for deal pricing approvals to ensure global consistency. Resolve bottlenecks. Proactively identify process friction, working with partner ops teams to redesign playbooks and clarify decision‑making boundaries. Knowledge infrastructure and sales enablement Codify the "Deal pricing playbook." Build and maintain a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring documentation is version‑controlled and highly discoverable. Scale sales self‑service. Partner with Sales Enablement to translate complex commercial policies into self‑serve guides and playbooks, empowering Sales to execute simple deals independently. Process and AI architecture Systems roadmap. Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet‑based pricing into automated, scalable workflows. Deploy AI for efficiency. Proactively identify and implement AI and LLM solutions to accelerate operations—including automating documentation, summarizing legacy contract terms, and extracting data from unstructured sales communications. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high‑growth GTM team. Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI‑driven search/synthesis tools) to accelerate your work. While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently. Proven experience translating high‑level corporate strategy into operational execution frameworks (OKRs, KPIs) Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document‑centric culture). A track record of mapping complex, cross‑functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times. Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams. Preferred Qualifications Experience in Fintech, Payments, or consumption‑based (API) SaaS models. Direct experience building simple automation flows to optimize personal or team productivity. Hybrid work at Stripe This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). In‑office expectations Office‑assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on‑sites, meet‑ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live. Pay and benefits The annual US base salary range for this role is $132,000 - $198,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. #J-18808-Ljbffr Stripe