Supervising Case Records Technician

Job Description and Duties

Under the direct supervision of the Correctional Case Records Manager, the SCRT is the working level supervisor. This position supervises Case Records Technicians (CRT) and on occasion, other clerical staff. The SCRT is responsible for the daily clerical functions of the records office, attendance of subordinates, performance evaluations, and problem resolution. Plans for and implements necessary cross coverage during vacancies and absences. Schedule and ensure staff attend annual In-Service Training, and personally attend mandatory annual classes.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027.Posted salaries and ranges do not reflect the recent changes .

You will find additional information about the job in the .

Working Conditions

CSP-SAC is primarily a Level IV institution, consisting of twenty- four (24) semi-autonomous 180 designed housing units and one (1) stand alone Administrative Segregation Unit all surrounded by a Lethal Electrified Perimeter Fence. There is also a Level I Minimum Support Facility (MSF). CSP-SAC has three of the four level of care identified by the Mental Health Services Delivery System, Correctional Clinical Case Management System, Enhanced Outpatient Program, and Mental Health Crisis Bed. CSP-SAC is on 882 acres, sharing this property with Folsom State Prison, Folsom Women's Facility, and California Correctional Training and Rehabilitation Authority (CALCTRA). In 2012, CSP-SAC was the first institution in California to achieve American Correctional Association accreditation with 98.6 percent score. History
CSP-Sacramento is located adjacent to Folsom State Prison. When it first opened in 1986, the prison was administered by the Folsom warden and was called New Folsom. In October 1992, its name was changed to CSP-Sacramento (CSP-SAC) and was administered as a separate prison with its own warden.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID numbers, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at 

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to 

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Shall create and promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

KNOWLEDGE OF: Modern office supplies, equipment, and procedures; the Department’s purpose, organization, activities, and automated systems; rules, regulations, general organization, and procedures of the California Department of Corrections and Rehabilitation; the Equal Employment Opportunity Program; a supervisor’s role in planning, organizing, and directing the work of subordinate staff; and the principles and practices of budgeting and personnel management.

ABILITY TO: Interpret written and numerical data; use personal computer/microcomputer systems and software applications in the performance of technical work; accurately enter data into a computerized database; learn and understand a broad range of technical data and apply it to individual cases; perform technical tasks in the correctional case record keeping process; file case records files and maintain a filing system; apply laws, rules, and regulations; interpret and use reference material; follow instructions; use tact and good judgment in dealing with fellow employees, the public, and other governmental entities; and operate office machines. Independently apply appropriate sections of the laws, rules, regulations, departmental policies, and procedures to specific situations; write clear and comprehensive reports and communicate effectively and tactfully with internal and external contacts at all levels; analyze situations accurately and adopt an effective course of action; train new employees and effectively supervise subordinate staff; and contribute effectively to the Department’s Equal Employment Opportunity Program.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Classification Examination Information:

To obtain list eligibility for the Supervising Case Records Technician (SCRT)before applying for the position, you should first take and pass the examination here:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.