Tier II Help Desk Technician - ServiceNow & VA IT Support
ASM Research, An Accenture Federal Services Company
ASM Research, an Accenture Federal Services company, seeks an experienced Tier II Help Desk Technician to triage and resolve technical support tickets with strong client service. The role focuses on VA-related projects and requires knowledge of ServiceNow and Jira to meet SLA targets. You will document steps, collaborate across teams, and advocate for VA stakeholders while supporting veterans and their families in a fast-paced, highly technical environment. The position reports to the Sr. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 14 hours ago
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