In-Person Phone Advocate and Receptionist - Full Time

Phone Advocate

FULL TIME WITH BENEFITS M-F 7-3 or 8-4 and one Saturday a month - starting rate $18.00-$19.00 per hour based on experience

The Women's Centers Advocacy Center located in Cherry Hill NJ supports the needs of patients at several independent, high-quality Abortion and GYN Centers. Offering a stable, progressive work environment, our team welcomes committed individuals with a strong work ethic and positive outlook who support diverse cultures. This job is ideal for someone seeking exposure to reproductive justice and patient advocacy through challenging work in a progressive field.

Phone Advocate Responsibilities include:

• Working with a team to offer patient-centered care through advocacy, education, empathetic listening as well as partnering with community resources
• Scheduling patients for abortion care, pregnancy options counseling and collaborative care for patients seeking a pro-choice adoption plan
• Working front desk at a GYN office as assigned
• Bilingual candidates preferred but not required. Spanish is most commonly needed but all languages welcome to interpret for patients and their loved ones throughout the patient care experience.

Ideal candidates possess:

• Interest in abortion as a reproductive justice issue
• General knowledge of reproductive systems
• Prior experience within multiple phone lines and/or call center experience
• Prior experience in customer service
• New college graduates are welcome to apply; some customer service experience is required.

The Women's Centers are dedicated to providing women with the best reproductive health care possible, and we are constantly raising our standards of care. We are active members of the Abortion Care Network and accredited by the National Abortion Federation and state Departments of Health.

Benefits: medical, dental, vision, life, Aflac, 401k with employer match

Hourly pay range $18 - $19 based on experience and language skills