Senior End User Support Technician - Tier 3
Doyon, Limited
design Data, Inc. is seeking an experienced End User Support professional to troubleshoot applications, systems access, hardware, software, and networking issues. The role involves onsite client support and acting as an escalation point for Tier 1 and 2 technicians. You will document and monitor service requests to meet SLAs, provide training, and collaborate with Technical Account Managers and Client Technology Managers on complex cases. A strong customer-service orientation is essential. #J-18808-Ljbffr Doyon, Limited
Vacancy posted 3 days ago
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