End User Support Technician - Onsite & Tiered Help Desk
designDATA
design DATA, Inc. is hiring an End User Support Technician Tier 3 to provide hands-on technical support to clients, troubleshoot hardware, software, and network issues, and manage tickets through the lifecycle. You will document knowledge-based articles, collaborate with Tier 3 technicians and managers, and provide onsite support as needed by the Client Technology Manager. A year of help desk experience and relevant certifications are preferred. #J-18808-Ljbffr designDATA
- design Data, Inc. is seeking an experienced End User Support professional to troubleshoot applications,... ...and networking issues. The role involves onsite client support and acting as an escalation point for Tier 1 and 2 technicians. You will document and monitor service...Suggested
- ...SUMMARY: Provide technical support to clients by... ...issues or escalates to the End User Support Technician Tier 4 or the Technical Account... ...Support Technicians. Provides onsite technical support for clients... ...experience in a technical help desk environment Valid driver'...SuggestedFor contractorsWork at officeRemote work
- ...consulting, integration, and system support. At NTI, we stay curious and embrace... ...customer-oriented and detail-driven Tier 1 Help Desk Technician to join our IT Support Team. In this... ...point of contact for internal staff and end-users seeking technical assistance. You will...SuggestedFull timeFor contractorsWork at officeRemote work
$22 - $26 per hour
Help Desk TechnicianMELE Associates, Inc. is seeking a motivated... ...-focused Help Desk Technician to provide technical support and troubleshooting services... ...will deliver responsive Tier I/II support, resolve technical... ...resolution with end users.VIP & Executive Support:...SuggestedHourly payFull timeFor contractorsWork at officeRemote work- MELE Associates, Inc. in Rockville, MD is seeking a motivated Help Desk Technician to provide Tier I/II technical support for on-site and remote personnel. You will act as the first point of contact via phone, email, and chat, resolving issues within SLAs and delivering...SuggestedRemote work
- General Dynamics Information Technology, Inc. seeks a Personal Computer Support Technician to provide Tier 1 and Tier 2 help desk support for Government, defense, and intelligence projects. The role includes triaging issues, researching solutions, and recording incidents...
$32.3 - $43.7 per hour
Personal Computer Support TechnicianMake meaningful contributions that... ...a Personal Computer Support Technician for a career where your growth... ...play a crucial role in assisting end users resolve technical issues.Provide Tier 1 and Tier 2 help desk support via phone, email, web,...Hourly payTemporary workFlexible hours- ...Job Description We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at... ...as the customer-facing, single point to assist end users of all skill levels over the phone, in person,...Immediate start
- ...prem systems. The candidate will build and support prem-to-cloud integrations with SQL Server... ...integrations based upon business and user requirements • Perform both logical and physical... ...afterhours as needed • Production and End User Support Activities. • Create and update...Work experience placementWork at office
$74k - $79k
Help Desk Specialist (Tier 3)Overview Please note that this position is contingent upon the successful... ...expert-level troubleshooting, supports enterprise systems, leads root cause... ...issues escalated from Tier 1 and Tier 2 technicians, including hardware, software, network...Permanent employmentContract workRemote work$58k - $66k
...Clearance: Public Trust Onsite:5 Days Onsite Job Title: Desktop Support Technician, Senior Job Summary:... ...to provide advanced end-user deskside and remote... ...Remote Support Provide Tier 2/3 troubleshooting and... ...at the service desk to other service providers...Work experience placementWork at officeLocal areaImmediate startRemote work$60.21k - $81.47k
IT Desktop Support Technician IINTT DATA Services is currently... ...of over 5,000+ users in a Windows/... ...communication to end users.Follow IT security... ....Work location is onsite. Ability to lift... ...to work under desks, connect cabling,... ...support, field support, help desk, or a similar...Temporary workRemote workRelocationFlexible hours$24.04 - $27 per hour
The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems... ...’s and Metrics as defined. Primary onsite work at the Rockville Md. Office to... ...Technology, specifically in user support for hardware/software problems...Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayShift workWeekend work$32.3 - $43.7 per hour
...Qualifications: Skills: Computer Support, Information Technology (IT... ...Personal Computer Support Technician for a career where your... ...MAKE AN IMPACT Provide Tier 1 and Tier 2 help desk support via phone, email, web... ...None Telecommuting Options: Onsite Work Location: USA MD Rockville...Hourly payTemporary workImmediate startRemote workWorldwideFlexible hoursWeekday work- Help Desk SpecialistTitle: Help Desk SpecialistLocation: Rockville, MDDescription Responsibilities:Customer Support - Provide prompt, knowledgeable, and professional customer support to our... ...AndroidProvide technical support to end-users by troubleshooting software and...Work at officeLocal areaRemote work
- ...or an alternative application process. Help Desk Specialist 8 days ago Requisition ID: 13... ...Specialist serves as a key escalation point from Tier 1 support, ensuring timely resolution of complex... ...internally developed systems. Manage user accounts, directories, and permissions (...Contract workWork at officeRemote work
- ...County Department of Health and Human Services is seeking a Desktop Support Analyst to provide advanced desktop support across multiple... ..., provisioning, software maintenance, and secure access for end users in a large multi-user environment. The role requires a Bachelor...Remote work
- ...digital transformation company supporting national defense, federal... ...Fortune 500 organizations. We help customers secure critical systems... ...Federal is looking for an End User Support Engineer Lead to... ...supporting our federal client located onsite in Bethesda, MD. This...Work at officeRemote workFlexible hours3 days per week
- ...business requirements in the form of user stories and use cases, perform... ...with the testing process, and helping quality assurance process.... ...elicitation techniques. Support discussions on establishing... ...and discretionary match at year end Paid Time Off (PTO): 15...Temporary workWork experience placementWork at officeFlexible hours
- ...Analyst / Scrum Master to support a high-visibility FDA... ...available for occasional onsite meetings at FDA facilities... ...requirements, features, user stories, acceptance... ...related documentation. Help prevent uncontrolled scope... ...discretionary match at year end Paid Time Off (PTO): 15...Temporary workFor contractorsLocal areaFlexible hours
- Evolver Inc. is seeking a Service Desk Manager to lead a federal support team onsite in Bethesda, MD. The role requires hybrid work with 3-5 days onsite weekly... ...staffing decisions, and continuous improvement for end-user services in a mission-critical environment. #J-1880...
$70k - $88k
Location: Rockville, MD (Onsite, 5 days per week) Required Clearance: Ability to obtain Public Trust Sponsorship: No sponsorship... ...assistance is available for this position. Position Overview: The AV Support Technician, Senior supports the installation, configuration, operation,...Work experience placementImmediate start- ...Sustainability, and Talent Management. We help forward thinking clients solve problems and... ...Seeks a Design Inspector | Technical Support Specialist (NDI4) [Key Personnel | Senior... ...competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee...Full timeFor contractorsH1bWork at officeFlexible hours
$22 - $25 per hour
...our people…. which helped us rank in the top... ...Compass is anend-to-end IT technology solutions... ...designed to support all environments.... ...Cable Systems Support Technician to support telecommunications... ...This position is onsite in Hampton, VA 5... ...of sitting at a desk and working on a computer...Full timeWork at officeLocal areaRelocationShift workWeekend work$85k - $115k
...Engineering Technical Specialist will provide direct/indirect technical support for GMP and Non-GMP operations (Process Development, Clinical,... ...validation/re-validation. These include but are not limited to User Requirements, Risk Assessments, Installation, Operation and...For contractors$60.21k - $81.47k
...seeking a IT Desktop Support Technician II to join our... ...consisting of over 5,000+ users in a Windows/... ...communication to end users. Follow... ...Work location is onsite. Ability to lift... ...Ability to work under desks, connect cabling,... ..., field support, help desk, or a similar...Temporary workWork at officeRemote workRelocationFlexible hours- ...Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS... ...the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff...Full timeFor contractorsWork at officeRemote workFlexible hours
- ...VGS is seeking a Helpdesk Technician to join our team in Bethesda... ...enrollment and deployment support activities. This... ...materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expertise... ...Help Desk personnel. Support User Acceptance Testing...
- Help Desk SpecialistClient: GenpactLocation: Germantown, MD (Hybrid)Duration: 12 MonthsResponsible... ...technical hardware and software support. This position responds to routine and complex... ...approaches. Assist in the resolution of user and support issues over multiple user...Contract workWork at officeRemote workFlexible hoursWeekend workAfternoon shift
- MELE Associates, Inc. seeks a motivated Help Desk Technician to deliver Tier I/II support for on-site and remote personnel in Rockville, MD. You will act as the main contact via phone, email, and messaging, ensuring timely issue resolution within SLAs and high service quality...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to End User Support Technician - Onsite & Tiered Help Desk. Be the first to apply!
- full time general help wanted Gaithersburg, MD
- help people Gaithersburg, MD
- help wanted no experience Gaithersburg, MD
- extra help Gaithersburg, MD
- full part time help wanted Gaithersburg, MD
- helping hand Gaithersburg, MD
- self help Gaithersburg, MD
- better help Gaithersburg, MD
- christmas holiday help Gaithersburg, MD
- helping people Gaithersburg, MD




