End User Support Technician - Onsite & Tiered Help Desk
designDATA
design DATA, Inc. is hiring an End User Support Technician Tier 3 to provide hands-on technical support to clients, troubleshoot hardware, software, and network issues, and manage tickets through the lifecycle. You will document knowledge-based articles, collaborate with Tier 3 technicians and managers, and provide onsite support as needed by the Client Technology Manager. A year of help desk experience and relevant certifications are preferred. #J-18808-Ljbffr designDATA
- design Data, Inc. is seeking an experienced End User Support professional to troubleshoot applications,... ...and networking issues. The role involves onsite client support and acting as an escalation point for Tier 1 and 2 technicians. You will document and monitor service...Suggested
- ...SUMMARY: Provide technical support to clients by... ...issues or escalates to the End User Support Technician Tier 4 or the Technical Account... ...Support Technicians. Provides onsite technical support for clients... ...experience in a technical help desk environment Valid driver'...SuggestedFor contractorsWork at officeRemote work
- design Data, Inc. seeks an experienced End User Support Technician to troubleshoot applications, systems access, hardware, software, and network issues. You will provide onsite support, escalate to Tier 4 or Technical Account Manager, and document services to maintain SLA...SuggestedWork at office
- Quantum Space is seeking a Tier 2 IT Helpdesk Technician to provide second-level support across the organization, resolving escalated issues and maintaining end-user system reliability. You will assist with systems administration tasks and support IT initiatives in a fast...Suggested
- mPower, Inc. in Bethesda, MD is seeking a Technical IT Support - Analyst to deliver technology solutions and troubleshoot issues across... ...will gather requirements, create documentation, and support end users, collaborating with stakeholders and technical teams. Candidates...SuggestedRemote job
- ...patients, the lives we help bring into the world, and... ...work with in-office support, requiring up to three days per week onsite within an assigned territory... ...point for complex Tier 1 service desk issuesPartner with MSP,... ...confidential company and user information while...Full timeWork at officeLocal areaImmediate startRemote workMonday to FridayWeekend work3 days per week
- ...seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in... ...'s mission-critical program users during expanded workday hours... ...12:00pm-8:00pm , fully onsite in downtown DC , and available... ...: Provide Tier I/II user support for workstations...Full timeWork experience placementWork at officeMonday to Friday
$29 - $40 per hour
...mobility spacecraft platforms support national security, civil, and... ...Looking For We are seeking a Tier 2 IT Helpdesk Technician to provide second-level support... ...work closely with our Service Desk to resolve escalated issues, maintain end-user system reliability, assist with...Hourly payPermanent employment- ...Description Position: Technical Support Specialist – Level 2... ...are: Tier 1 and 2 Issue Resolution... ...for all clients. Onsite Support – The TSS - L2 will... ...Microsoft 365 Management (Users, Teams, Exchange, OneDrive... ...phone and in person) with end-users that possess a...Work at officeLocal areaRemote workRelocation
- ...a provider of fixed-price IT support to small and mid-size businesses... ...responsibilities are: Tier 1 and 2 Issue Resolution - The... ...maximum uptimes for all clients. Onsite Support - The TSS - L2 will be... ...the phone and in person) with end-users that possess a wide range of technical...Work at officeLocal areaRemote workRelocation
- ...Technologies is a Global IT Services partner supporting medium to large-scale enterprises.... ...will provide on-site assistance to end-users within the organisation’s desktop computing... ...The Network Hands & Feet Support Technician provides on-site, physical support for...Contract workPart timeFor contractorsImmediate startRemote workRelocation
- ...Job Description We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at... ...as the customer-facing, single point to assist end users of all skill levels over the phone, in person,...Immediate start
$75k - $80k
...Visual and Conferencing Support Technician Bethesda, MD @... ...operation, maintenance, and end-user support services for... ...core support hours Onsite and remote support for... ...with Service Desk SLAs Responds to customers... ...experience providing help desk support within NIH...Remote work- ...want to learn, grow, and help then this is the job for... .... # Consult with users and stakeholders to identify... ...liaison between departmental end-users, technical... ...business language. # Provide support for a variety of... ...# Experience working onsite with government client....Work experience placementLocal areaFlexible hours
- ...prem systems. The candidate will build and support prem-to-cloud integrations with SQL Server... ...integrations based upon business and user requirements • Perform both logical and physical... ...afterhours as needed • Production and End User Support Activities. • Create and update...Work experience placementWork at office
- Chickasaw Nation Industries, Inc. seeks a User Support Specialist III to provide IT services support for the IHS and remote locations. You... ...and the ability to log tickets clearly in ticketing systems. Onsite work five days a week is expected. #J-18808-Ljbffr 775 Chickasaw...Remote work
$58k - $66k
...Clearance: Public Trust Onsite:5 Days Onsite Job Title: Desktop Support Technician, Senior Job Summary:... ...to provide advanced end-user deskside and remote... ...Remote Support Provide Tier 2/3 troubleshooting and... ...at the service desk to other service providers...Work experience placementWork at officeLocal areaImmediate startRemote work$24.04 - $27 per hour
The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems... ...’s and Metrics as defined. Primary onsite work at the Rockville Md. Office to... ...Technology, specifically in user support for hardware/software problems...Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayShift workWeekend work- ...Corporation seeks to grow its technical team to provide fixed-price IT support to small and mid-size businesses in the DC metro area. The... ...incidents, respond to network/server alerts, and perform onsite support as needed to maintain maximum uptime. You will collaborate...Remote job
$62.8k - $111.4k
...provide specialized technical support to the Consolidated Audit Trail... ...industry members, regulatory users, peers, management and others... ...correction. Confers with senior Help Desk staff and subject matter... ...and identifying trends Provide end user training and advice. Demonstration...Work at officeLocal area$29 - $35 per hour
...where they are and help them move toward... ...Pathlight now supports more than 6,000... ...Regional Service Desk Technician supports a... ...Technician will assist users at all levels of... ...scheduled onsite service and emergency... ...: Provides Tier 1 level direct end-user support of...Work at office- ...Opportunity This Computer Support Analyst II position is... ...provider of cybersecurity and end-to-end IT services, seeks a Computer... ...and manuals. Train end-users on new hardware and software applications... ...by. They support our vision, help us achieve our goals and...Full timeCasual workRemote work
- ...business requirements in the form of user stories and use cases, perform... ...with the testing process, and helping quality assurance process.... ...elicitation techniques. Support discussions on establishing and... ...discretionary match at year end Paid Time Off (PTO): 15 days...Temporary workWork experience placementWork at officeFlexible hours
$70k - $78k
...Description Job Description Location: Rockville, MD (Onsite, 5 days per week) Required Clearance: Ability to obtain... ...is available for this position. Position Overview: The AV Support Technician, Senior supports the installation, configuration, operation,...Work experience placementLocal areaImmediate start$57k - $61k
Technical IT Support Specialist - Associate (Job 1427) Bethesda, Maryland About Us DLH delivers... ...support and customer service to end users, including VIP and executive-level personnel... ...development, providing training to help drive success, with access to our best‑in...Temporary workRemote workFlexible hours- mPower, Inc. is seeking a Technical IT Support Specialist provides responsive, customer-focused support to end users, including senior and executive-level personnel. This role supports desktop and mobile technologies through installation, configuration, maintenance, and...
$20 per hour
...! Location: Taconic Biosciences is seeking a full-time Support Services Technician to join our dedicated Central Processing Area team at the Germantown... ...salary range, however, please note that the upper end of the range is not guaranteed to be offered. The Schedule...Hourly payFull timeTemporary workWork experience placementLocal areaMonday to FridayEarly shift- LCG, Inc. is seeking a Desktop Support Technician, Senior to deliver advanced end-user deskside and remote support for a dynamic enterprise. You will troubleshoot Windows and macOS, manage VPN connectivity, and support NIH-related devices within secure compliance standards...Remote work
- A staffing and recruiting firm is seeking a contract Desktop Support Technician in Germantown, MD. This role involves providing technical support for laptops, desktops, printers, and video conferencing equipment. The technician is responsible for basic troubleshooting...Contract work
- ...VGS is seeking a Helpdesk Technician to join our team in Bethesda... ...enrollment and deployment support activities. This... ...materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expertise... ...Help Desk personnel. Support User Acceptance Testing...
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