Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

End User Support Technician - Onsite & Tiered Help Desk

designDATA

design DATA, Inc. is hiring an End User Support Technician Tier 3 to provide hands-on technical support to clients, troubleshoot hardware, software, and network issues, and manage tickets through the lifecycle. You will document knowledge-based articles, collaborate with Tier 3 technicians and managers, and provide onsite support as needed by the Client Technology Manager. A year of help desk experience and relevant certifications are preferred. #J-18808-Ljbffr designDATA

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the End User Support Technician - Onsite & Tiered Help Desk in Gaithersburg, MD vacancy
  • design Data, Inc. is seeking an experienced End User Support professional to troubleshoot applications,...  ...and networking issues. The role involves onsite client support and acting as an escalation point for Tier 1 and 2 technicians. You will document and monitor service... 
    Suggested

    Doyon, Limited

    Gaithersburg, MD
    6 days ago
  •  ...SUMMARY: Provide technical support to clients by...  ...issues or escalates to the End User Support Technician Tier 4 or the Technical Account...  ...Support Technicians. Provides onsite technical support for clients...  ...experience in a technical help desk environment Valid driver'... 
    Suggested
    For contractors
    Work at office
    Remote work

    Doyon Limited

    Gaithersburg, MD
    1 day ago
  • design Data, Inc. seeks an experienced End User Support Technician to troubleshoot applications, systems access, hardware, software, and network issues. You will provide onsite support, escalate to Tier 4 or Technical Account Manager, and document services to maintain SLA... 
    Suggested
    Work at office

    Doyon Limited

    Gaithersburg, MD
    5 days ago
  • Quantum Space is seeking a Tier 2 IT Helpdesk Technician to provide second-level support across the organization, resolving escalated issues and maintaining end-user system reliability. You will assist with systems administration tasks and support IT initiatives in a fast... 
    Suggested

    Quantum Space

    Rockville, MD
    5 days ago
  • mPower, Inc. in Bethesda, MD is seeking a Technical IT Support - Analyst to deliver technology solutions and troubleshoot issues across...  ...will gather requirements, create documentation, and support end users, collaborating with stakeholders and technical teams. Candidates... 
    Suggested
    Remote job

    Mpower

    Bethesda, MD
    2 days ago
  •  ...patients, the lives we help bring into the world, and...  ...work with in-office support, requiring up to three days per week onsite within an assigned territory...  ...point for complex Tier 1 service desk issuesPartner with MSP,...  ...confidential company and user information while... 
    Full time
    Work at office
    Local area
    Immediate start
    Remote work
    Monday to Friday
    Weekend work
    3 days per week

    US Fertility

    Rockville, MD
    5 days ago
  •  ...seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in...  ...'s mission-critical program users during expanded workday hours...  ...12:00pm-8:00pm , fully onsite in downtown DC , and available...  ...: Provide Tier I/II user support for workstations... 
    Full time
    Work experience placement
    Work at office
    Monday to Friday

    RightDirection Technology Solutions LLC

    Washington Grove, MD
    1 day ago
  • $29 - $40 per hour

     ...mobility spacecraft platforms support national security, civil, and...  ...Looking For We are seeking a Tier 2 IT Helpdesk Technician to provide second-level support...  ...work closely with our Service Desk to resolve escalated issues, maintain end-user system reliability, assist with... 
    Hourly pay
    Permanent employment

    Quantum Space

    Rockville, MD
    5 days ago
  •  ...Description Position: Technical Support Specialist – Level 2...  ...are:   Tier 1 and 2 Issue Resolution...  ...for all clients.   Onsite Support – The TSS - L2 will...  ...Microsoft 365 Management (Users, Teams, Exchange, OneDrive...  ...phone and in person) with end-users that possess a... 
    Work at office
    Local area
    Remote work
    Relocation

    Port Cyber Corporation

    Kensington, MD
    16 days ago
  •  ...a provider of fixed-price IT support to small and mid-size businesses...  ...responsibilities are: Tier 1 and 2 Issue Resolution - The...  ...maximum uptimes for all clients. Onsite Support - The TSS - L2 will be...  ...the phone and in person) with end-users that possess a wide range of technical... 
    Work at office
    Local area
    Remote work
    Relocation

    Port Cyber Corporation

    Kensington, MD
    3 days ago
  •  ...Technologies is a Global IT Services partner supporting medium to large-scale enterprises....  ...will provide on-site assistance to end-users within the organisation’s desktop computing...  ...The Network Hands & Feet Support Technician provides on-site, physical support for... 
    Contract work
    Part time
    For contractors
    Immediate start
    Remote work
    Relocation

    Axiom Technologies

    Rockville, MD
    5 days ago
  •  ...Job Description We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at...  ...as the customer-facing, single point to assist end users of all skill levels over the phone, in person,... 
    Immediate start

    Prominent Edge LLC

    Gaithersburg, MD
    3 days ago
  • $75k - $80k

     ...Visual and Conferencing Support Technician Bethesda, MD @...  ...operation, maintenance, and end-user support services for...  ...core support hours Onsite and remote support for...  ...with Service Desk SLAs Responds to customers...  ...experience providing help desk support within NIH... 
    Remote work

    @Orchard

    Bethesda, MD
    24 days ago
  •  ...want to learn, grow, and help then this is the job for...  .... # Consult with users and stakeholders to identify...  ...liaison between departmental end-users, technical...  ...business language. # Provide support for a variety of...  ...# Experience working onsite with government client.... 
    Work experience placement
    Local area
    Flexible hours

    IMAGINEEER LLC

    Rockville, MD
    24 days ago
  •  ...prem systems. The candidate will build and support prem-to-cloud integrations with SQL Server...  ...integrations based upon business and user requirements • Perform both logical and physical...  ...afterhours as needed • Production and End User Support Activities. • Create and update... 
    Work experience placement
    Work at office

    The Center Staffing Services LLC

    Rockville, MD
    5 days ago
  • Chickasaw Nation Industries, Inc. seeks a User Support Specialist III to provide IT services support for the IHS and remote locations. You...  ...and the ability to log tickets clearly in ticketing systems. Onsite work five days a week is expected. #J-18808-Ljbffr 775 Chickasaw... 
    Remote work

    775 Chickasaw Strategic Pointe, LLC

    Rockville, MD
    4 days ago
  • $58k - $66k

     ...Clearance: Public Trust Onsite:5 Days Onsite Job Title: Desktop Support Technician, Senior Job Summary:...  ...to provide advanced end-user deskside and remote...  ...Remote Support Provide Tier 2/3 troubleshooting and...  ...at the service desk to other service providers... 
    Work experience placement
    Work at office
    Local area
    Immediate start
    Remote work

    LCG, Inc.

    Rockville, MD
    24 days ago
  • $24.04 - $27 per hour

    The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems...  ...’s and Metrics as defined. Primary onsite work at the Rockville Md. Office to...  ...Technology, specifically in user support for hardware/software problems... 
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work
    Monday to Friday
    Shift work
    Weekend work

    Planet Depos

    Rockville, MD
    2 days ago
  •  ...Corporation seeks to grow its technical team to provide fixed-price IT support to small and mid-size businesses in the DC metro area. The...  ...incidents, respond to network/server alerts, and perform onsite support as needed to maintain maximum uptime. You will collaborate... 
    Remote job

    Port Cyber Corporation

    Kensington, MD
    3 days ago
  • $62.8k - $111.4k

     ...provide specialized technical support to the Consolidated Audit Trail...  ...industry members, regulatory users, peers, management and others...  ...correction. Confers with senior Help Desk staff and subject matter...  ...and identifying trends Provide end user training and advice. Demonstration... 
    Work at office
    Local area

    FINRA CAT

    Rockville, MD
    5 days ago
  • $29 - $35 per hour

     ...where they are and help them move toward...  ...Pathlight now supports more than 6,000...  ...Regional Service Desk Technician supports a...  ...Technician will assist users at all levels of...  ...scheduled onsite service and emergency...  ...: Provides Tier 1 level direct end-user support of... 
    Work at office

    Eating Recovery Center

    Bethesda, MD
    3 days ago
  •  ...Opportunity This Computer Support Analyst II position is...  ...provider of cybersecurity and end-to-end IT services, seeks a Computer...  ...and manuals.  Train end-users on new hardware and software applications...  ...by. They support our vision, help us achieve our goals and... 
    Full time
    Casual work
    Remote work

    Netrix Global

    Rockville, MD
    17 days ago
  •  ...business requirements in the form of user stories and use cases, perform...  ...with the testing process, and helping quality assurance process....  ...elicitation techniques.  Support discussions on establishing and...  ...discretionary match at year end Paid Time Off (PTO): 15 days... 
    Temporary work
    Work experience placement
    Work at office
    Flexible hours

    PRECISE SOFTWARE SOLUTIONS INCORPORATED

    Rockville, MD
    16 days ago
  • $70k - $78k

     ...Description Job Description Location: Rockville, MD (Onsite, 5 days per week) Required Clearance: Ability to obtain...  ...is available for this position. Position Overview: The AV Support Technician, Senior supports the installation, configuration, operation,... 
    Work experience placement
    Local area
    Immediate start

    LCG, Inc.

    Rockville, MD
    24 days ago
  • $57k - $61k

    Technical IT Support Specialist - Associate (Job 1427) Bethesda, Maryland About Us DLH delivers...  ...support and customer service to end users, including VIP and executive-level personnel...  ...development, providing training to help drive success, with access to our best‑in... 
    Temporary work
    Remote work
    Flexible hours

    DLH

    Bethesda, MD
    5 days ago
  • mPower, Inc. is seeking a Technical IT Support Specialist provides responsive, customer-focused support to end users, including senior and executive-level personnel. This role supports desktop and mobile technologies through installation, configuration, maintenance, and... 

    Mpower

    Bethesda, MD
    2 days ago
  • $20 per hour

     ...! Location: Taconic Biosciences is seeking a full-time Support Services Technician to join our dedicated Central Processing Area team at the Germantown...  ...salary range, however, please note that the upper end of the range is not guaranteed to be offered. The Schedule... 
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Local area
    Monday to Friday
    Early shift

    Taconic Biosciences, Inc.

    Germantown, MD
    15 days ago
  • LCG, Inc. is seeking a Desktop Support Technician, Senior to deliver advanced end-user deskside and remote support for a dynamic enterprise. You will troubleshoot Windows and macOS, manage VPN connectivity, and support NIH-related devices within secure compliance standards... 
    Remote work

    LCG, Inc.

    Rockville, MD
    3 days ago
  • A staffing and recruiting firm is seeking a contract Desktop Support Technician in Germantown, MD. This role involves providing technical support for laptops, desktops, printers, and video conferencing equipment. The technician is responsible for basic troubleshooting... 
    Contract work

    eTeam

    Germantown, MD
    1 day ago
  •  ...VGS is seeking a Helpdesk Technician to join our team in Bethesda...  ...enrollment and deployment support activities. This...  ...materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expertise...  ...Help Desk personnel. Support User Acceptance Testing... 

    BRS

    Bethesda, MD
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to End User Support Technician - Onsite & Tiered Help Desk. Be the first to apply!