Product Operations & CX Lead
Daniyaltechnologies
A technology company is looking for a Product Operations & Customer Experience Manager to take ownership of support quality and customer experience. The ideal candidate will be deeply knowledgeable about the product, guiding internal teams and improving support quality. Core responsibilities include monitoring customer feedback, defining support standards, and ensuring an intuitive product experience. Strong analytical, communication, and problem-solving skills are essential, alongside experience in product or customer operations. #J-18808-Ljbffr Daniyaltechnologies
- Ramp seeks an operator to own the strategy and ops for CX transformation, partnering with AI agents to deliver high... ...85,000+ customers daily. You will lead a small but mighty team across Business... ...rewards. You’ll collaborate with Product and Engineering to embed CX...Suggested
$150k - $185k
...so our support team has to be the best reference we have. As CX Operations Lead, you'll own the Procedures, routing, QA and reporting behind... ...Run QA with Pazau Insights, and turn contact drivers into product feedback with clear numbers attached Dogfood new features before...Suggested$152k - $221k
...experience in a management consulting, sales operations, business strategy or corporate advisory... ...a high degree of deadline-driven productivity. High proficiency with structuring and... ...About The Job In this role, you will lead strategy development and execution with...SuggestedFull time- MagicSchool is seeking a versatile GTM/ CX operations professional to translate business needs into scalable workflows and AI-assisted improvements... ...signals, build and maintain Salesforce automations, and lead cross-functional projects with a focus on clear, standardized...SuggestedRemote job
- ...We are seeking a Product Operations Lead for a rapidly growing AI Native fintech leader in New York City. This is a hands-on role for a Product Operations leader who is comfortable working at the intersection of operations, AI, product, and technology . This individual...Suggested
$97k - $139k
...you. WHAT YOULL DO Own Operational Processes: Own and continuously... ...business operations that underpin a CX Services group (e.g. services... ...Operational Improvement: Lead high-impact operational programs... ...Digital Advertising Software Product in 2025. Braze was also...Full timeWork at officeLocal areaFlexible hours$150k - $240k
...Product Operations Lead Build the playbook for integrating user feedback into product strategy and execution Location: New York Compensation: $150,000 - 240,000 USD / year Job Tags: Product About The Role At Snorkel, we believe meaningful AI doesn't start...For contractorsLocal area- ...all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers... ...like the place for you – come join our team! Title: Product Operations Lead Department: Product Reports To: Chief Product Officer...Permanent employmentWork at officeLocal areaFlexible hours
$92k - $116k
...their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with... ...growth opportunities at Fora, and we're looking for a Cruise Operations Lead to help us build the infrastructure to scale it. As we...Full timePart timeWork at office- EliseAI in New York is expanding its product portfolio and is investing heavily in how products are built, launched, and scaled. The Product Operations Manager will work at the heart of product development, partnering with Product and Engineering to turn ambitious ideas...
- Product Operations Leader In this role, you will partner with Product Operations leadership and cross-functional teams to translate strategic... ...operating rhythms, and measurable improvements. You will define and lead workstreams and initiatives, turning strategy into actionable...Minimum wageTemporary workWork at officeLocal area
- Valon Mortgage, Inc. is seeking a Product Operations Lead to design and own the systems that turn real-world usage into durable product insight across ValonOS. You will work across Product, Engineering, and Customer teams to define structure and processes, enabling high...
- EliseAI is seeking a Product Operations Manager to help shape our next growth phase. You will partner with Product and Engineering to turn ambitious ideas into enterprise-ready solutions, operating close to both the product surface area and data. You will own execution...
$140k - $176k
...other business interested in making the big screen work for their brands’ objectives. Our team is looking for our first Product & Strategy Operations Lead to focus on bringing new products and features to market, drive adoption of those tools, and ensure the market...Full timeWork experience placementLocal areaFlexible hours- ...marketing teams greater control over how their products are found, merchandised, and sold-on-site... ...processes, and enabling teams to operate more effectively. You are equally comfortable... ...You'll Do As our Product Operations Lead, reporting directly to the Chief Product...Temporary workWork at officeRemote workFlexible hours
- Legora is hiring a Product Operations Manager to own the release-management system for a product area and improve how customer feedback and product data reach Product teams. You will work across Product, Engineering, Support, Product Marketing, Engagement, and customer...
$150k - $240k
Snorkel AI is seeking a Product Operations Lead in New York to build the playbook for user feedback integration into product strategy. The role requires strong product operations and program management experience, as well as the ability to collaborate with various teams...$150k - $217k
...experience in management consulting, corporate strategy, product strategy and operations (PS&O), investment banking, or a strategy and operations... ...Advanced degree or equivalent practical experience at a leading management consultancy or technology company. Experience...Temporary workSeasonal work- Google is seeking a Product Strategy and Operations Lead for K&I Compute Strategy to shape how accelerated compute resources are allocated, governed, and optimized. You will manage the multi-year demand strategy, compute allocation, and the operating cadence for executive...
- ...door and providers paid, helping operators get patients the right care,... ...priorities across Revenue, Product, and Services. Recent projects... ...prior authorization product, and leading revenue and headcount planning... ...closest to our customers: CX, Deployment, Sales, and Managed...Full timeWork at office
- ...About The Role Camber is looking for an Operations Lead to be the foundational architect of our... ...You will work directly with Engineering, Product, and Data to build the technical and process... .... You will also partner with Payer, CX, and Growth teams to deploy and refine these...Work at officeRemote workFlexible hours
$150k - $240k
...About The Role We're looking for a Revenue Operations Lead to own the systems, data, and rhythm... ...in 23 months on a motion that combines product-led signups with a fast-scaling sales team... ...build relationships with sales leaders, CX and finance unprompted You take fast feedback...Work at officeLocal areaRelocation$135k - $175k
...an audio and voice focused human data company that operates more like a research lab than a services shop. Rather... ...can iterate on, guided by in-house research and product leadership. They partner long-term with leading research labs and major technology companies, and the...Shift work- Grafana Labs is seeking an Operations/Analytics professional to drive cross-functional initiatives, track performance, and optimize product marketing workflows within Grafana Cloud. The role emphasizes AI-enabled processes and scalable enablement tools for the field. You...Remote job
- CVS Health is seeking a Senior Configuration Manager to lead complex customization work across discovery, analysis, and implementation. You will coordinate with Product, Implementation, Engineering, and legal teams to deliver scalable solutions for the Aetna Health member...
$142.4k - $192.6k
Sponsored Products & Brands (SPB) Product Design creates the shopper-facing ad experiences... .... We're looking for a Senior Design Operations leader to scale how SPB Product Design works... ...design team running smoothly: leading critiques and team retrospectives, balancing...Flexible hours- Amazon Inc. is seeking a Sr Creative Operations Manager for Reputation Marketing & Insights to translate strategic goals into a running creative production model. You will own the end-to-end workflow, set standards, and drive capacity, cost, and throughput signals across...
$166.35k - $195.7k
...Customer Experience team, you'll lead the evolution of WFM from a... ..., staffs, and scales its operations. You'll own capacity planning... ...cost modeling across Consumer (CX) lines of business, translating... ..., and automation-driven productivity. What you'll do: Own AI-informed...Local area$131k - $190k
...re building the foundation for a safe, productive digital future. Our mission is to unleash... ...is trusted. We innovated the market‑leading enterprise password manager and pioneered... ...Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic,...Immediate startRemote work- Grafana Labs, a fully remote observability company, seeks an Operations Manager for Product Marketing to drive cross-functional initiatives and enablement programs. You’ll pilot AI workflows, build tools, and coordinate with field, Enablement, and Marketing to align goals...Remote work
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