Non-Production Billing Manager

Financial Governance & Leadership Serve as the site owner for non‑production billing governance, standards, and controls. Drive billing discipline, accountability, and standard ways of working across project management, procurement, and site leadership teams. Act as authority for service line billing processes, ensuring alignment with finance policies and global processes. Influence cross‑functional teams without direct authority through leadership, data, and governance structure. Identify, escalate, and mitigate risks related to revenue leakage, delayed billing, and financial non‑compliance. Billing Operations & Revenue Execution Own end‑to‑end non‑production billing processes including Salesforce integration with JDE setup, execution, and invoicing. Execute processes to enter all newly awarded quotes into JDE, creating unique lines for each awarded service. Manage and track all open service frameworks to understand current status, readiness for invoicing, and timeline to closure. Actively manage all non‑production billing due dates in JDE to ensure timely revenue capture and collection. Facilitate timely production billing within three (3) days of completion to ensure disciplined cycle billing. Forecasting, Analytics & Financial Intelligence Manage commercial billing forecasts and partner with site leadership on projected non‑production revenues. Develop forecasting models, reporting tools, and dashboards to provide management visibility and financial transparency. Analyze billing trends, backlog, delays, cycle times, and revenue leakage patterns. Translate financial and operational data into actionable insights for site leadership and finance leadership. Support forecasting accuracy improvements through data governance and analytics. Develop KPI frameworks and performance metrics for non‑production billing activities. Cross‑Functional Integration Lead cross‑functional alignment with site leadership, project management, finance, procurement, and operational teams. Reconcile third‑party invoices with site teams and ensure accurate JDE entry and client billing. Establish and deliver training on standardized non‑production billing processes and governance. Coordinate CB and CS number setup for new clients and services. Compliance & Operational Requirements Knowledge of and adherence to all PCI, cGMP, and cGCP policies, procedures, and regulations. Attendance to work is an essential function of this position. Position may require overtime and/or weekend work. Performs additional duties as assigned by Manager/Supervisor. Professional Competencies & Profile Strong foundation in accounting principles, financial controls, and revenue processes. Financial acumen with strong analytical and trend‑analysis capability. Project accounting background desired. Ability to interpret data and communicate financial insights to non‑finance stakeholders. Leadership presence with the ability to influence without direct authority. Strong business acumen with operational understanding. Governance‑oriented mindset with focus on controls, discipline, and standardization. Preferred Qualifications Bachelor’s degree in Finance, Accounting, Business, or related field. Experience in finance operations, billing operations, or financial governance. ERP experience (JDE preferred or equivalent). Experience working cross‑functionally with Finance, Project Management, and Operations. Demonstrated leadership in process governance. Special Demands Stationary Position: From ½ to ¾ of the day. Move, Traverse: From ½ to ¾ of the day. Operate, activate, use, prepare, inspect, or place: Up to ¼ of the day. Install, place, adjust, apply, measure, use, or signal: None. Ascend/Descend or Work Atop: None. Position self (to) or Move (about or to): None. Communicate or exchange information: From ½ to ¾ of the day. Detect, distinguish, or determine: Up to ¼ of the day. On an average day, the individual can expect to move and/or transport up to 25 pounds less than ¼ of the day. Qualifications Required: Bachelor’s Degree in a related field and/or 3–5 years related experience and/or training. College Level Mathematical Skills. Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs. Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs. High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms. Preferred: Ability to demonstrate attention to detail. Preferred: Ability to display excellent time management skills. Preferred: Ability to work independently and/or as part of a team. Preferred: Ability to identify and resolve problems in a timely manner. Equal Employment Opportunity Statement PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose. #J-18808-Ljbffr PCI TRGR Penn Pharmaceutical Services Ltd