Business Professional - Admin Assistant

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Job Duration: <\/b><\/span> Long -Term Contract (Possibility Of Extension)
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Rate: <\/b><\/span>$26/hr on W2
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Company Benefits: <\/b><\/span> Medical, Dental, Vision, Paid Sick Leave, 401K
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We are seeking a highly organized and customer -focused <\/span><\/span> Business Professional – Administrative Assistant I <\/span><\/b><\/span> to provide administrative and operational support to our Sales and Service organization. In this role, you will work closely with customers, sales teams, and cross -functional departments to support quotations, purchase orders, revenue collection, customer account management, and service operations. The ideal candidate is detail -oriented, possesses excellent communication skills, and has experience working with SAP/CRM systems in a fast -paced business environment. <\/span>
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Key Responsibilities: <\/b><\/span>
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• Provide administrative support to Sales, Service, and Operations teams to ensure efficient day -to -day business operations. <\/span>
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• Serve as a primary point of contact for customers, responding to inquiries via phone and email while maintaining strong customer relationships. <\/span>
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• Prepare and process customer quotations, purchase orders (POs), and sales documentation accurately and in a timely manner. <\/span>
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• Coordinate with internal departments to support maintenance service sales and ensure customer requirements are met. <\/span>
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• Maintain accurate customer records, installed base information, and service activities within SAP CRM or other CRM systems. <\/span>
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• Track and support revenue collection activities while ensuring compliance with SOX (Sarbanes -Oxley) business processes. <\/span>
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• Assist with billing, invoicing, contract administration, and revenue reporting to support quarterly and annual business objectives. <\/span>
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• Generate reports, analyze service and sales data, and provide updates to management. <\/span>
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• Document customer equipment issues and coordinate with appropriate teams to facilitate timely resolution. <\/span>
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• Support peak business periods, including month -end, quarter -end, and year -end activities. <\/span>
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• Ensure all administrative documentation is complete, accurate, and maintained according to company policies. <\/span>
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• Perform additional administrative and operational duties as assigned. <\/span>
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  Required Qualifications: <\/b><\/span>
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  • Bachelor's degree in Business Administration, Management, or a related field, or equivalent work experience. <\/span>
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  • Minimum of 2 years of experience in administrative support, sales support, customer service, or business operations. <\/span>
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  • Experience preparing quotations, processing purchase orders, billing, and revenue collection. <\/span>
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  • Strong customer service and relationship management skills. <\/span>
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  • Excellent verbal and written communication skills. <\/span>
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  • Strong organizational, multitasking, and time management abilities. <\/span>
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  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook. <\/span>
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    Preferred Qualifications: <\/b><\/span>
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    • Experience using SAP CRM, SAP ERP, or other CRM platforms. <\/span>
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    • Knowledge of SOX compliance and business process controls. <\/span>
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    • Experience supporting service operations or maintenance organizations. <\/span>
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    • Ability to work effectively in a fast -paced, deadline -driven environment. <\/span>
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    • Experience preparing reports and supporting business analytics. <\/span>
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      If interested, please share your updated resume at <\/span><\/span> View email address on us.fitly.work <\/a> View email address on us.fitly.work <\/a> <\/span>
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