Senior Account Executive

Set in the heart of Morristown, New Jersey—where historic charm and green spaces create an inspiring backdrop—Navisync and PRYME stand together as NPG Health, delivering innovative healthcare communications driven by purpose and possibility.

Here, ideas flourish and collaboration is rooted in a shared commitment to improving how healthcare is delivered. Our teams blend scientitific insight, market access expertise, medical communications, strategy, and creativity to craft meaningful connections between brands and the patients we serve, all within a collaborative, inclusive, and high-performance culture where talented individuals can grow, contribute, and make a difference every day.

Pryme's Cornerstones: Transparency, Progress, Empathy and Freedom.

**NOTE: Only candidates in the NJ Tri-State area (NJ/NYC/Local PA) will be considered for this position.**

The Senior Account Executive is an experienced day-to-day account team member responsible for leading multiple tactics and workstreams, maintaining strong client communication, and helping the broader team stay aligned and ahead of needs.

This role requires strong account fundamentals, sound judgment, growing leadership, and the ability to work effectively in a regulated agency environment. The SAE should maintain command across connected workstreams, anticipate risks, translate client feedback into clear action, coordinate cross-functional partners, and manage up with context and recommendations.

The SAE is expected to move beyond independent project ownership into workstream leadership by connecting decisions across projects, balancing priorities, mentoring junior teammates, and demonstrating dependable judgment and ownership across the business.

Core Responsibilities

1. Client Communication & Workstream Leadership: Lead routine client and workstream discussions, maintain trusted day-to-day relationships, and translate feedback into clear decisions and actions. Anticipate client needs and know when to involve senior account leadership.

2. Project & Workstream Ownership: Lead multiple tactics and parallel workstreams from kickoff through delivery. Maintain visibility into priorities, timing, dependencies, reviews, and next steps. Resolve routine conflicts, spot risks early, and keep owners aligned.

3. Regulated Process & Veeva / MLR: Guide submission planning and follow-through across assigned workstreams. Support accurate job setup, tagging, linking, routing, and MLR coordination; troubleshoot routine issues and help junior teammates build confidence in the process.

4. Financial Management: Help manage work stream financial health across estimates, budgets, billing, scope, and forecast inputs. Identify potential changes or risks early, work with PM and account leads on implications, and bring forward practical recommendations.

5. Brand, Strategy & Market Awareness: Connect tactical work to broader brand goals and client objectives. Bring relevant client and market observations into planning and use product, audience, and channel context to help shape practical tactical recommendations.

6. Judgment, Anticipation & Prioritization: Anticipate upcoming needs, weigh tradeoffs, and connect decisions across work streams. Balance competing priorities, recommend a practical path forward, and escalate when senior input is needed.

7. Cross-Functional Collaboration & Influence: Build alignment across PM, Creative, Strategy, Medical, Editorial, Digital, and other partners. Clarify ownership, help resolve everyday differences, and keep shared decisions and workstreams moving forward.

8. Communication & Presentation: Lead portions of client and internal meetings with confidence. Present workstream updates clearly, adjust communication to the audience, and make sure decisions, implications, actions, owners, and timing are understood.

9. Managing Up & Escalation: Keep senior account leads informed of meaningful risks, implications, options, client dynamics, and capacity concerns. Escalate early and selectively with context, a recommendation, and a clear ask.

10. Teamwork, Mentoring & Development: Help less-experienced teammates build confidence and independence. Explain the why, support clear ownership, model openness to feedback, and share lessons that help the team improve. May support defined new-business research, content, or coordination when assigned.

Experience & Qualifications

• College degree and/or equivalent work experience required
• Progressive agency and/or healthcare account experience, including experience managing several connected activities and client needs
• Working knowledge of regulated promotional work, pharmaceutical MLR processes, and Veeva
• Strong client communication skills and ability to lead routine workstream discussions
• Ability to manage multiple tactics, workstreams, priorities, and dependencies at the same time
• Working financial awareness across estimates, budgets, billing, scope, and forecasting inputs
• Strong organizational, written, verbal, prioritization, and judgment skills

NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.