ServiceNow Developer

Overview MUST BE US CITIZEN MUST BE IN THE NATIONAL CAPITAL REGION MUST BE ABLE TO OBTAIN PUBLIC TRUST Competitive benefits offered: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications. Responsibilities Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts. Implement and manage modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM . Create and maintain integrations using REST/SOAP APIs , MID servers, and custom scripts. Work with product owners and stakeholders to gather and analyze requirements and translate them into ServiceNow solutions. Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets . Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements. Lead and participate in ServiceNow upgrade and migration projects. Maintain security configurations, including ACLs, roles, and group management . Provide documentation and training to end-users and technical teams. Develop reports, dashboards, and analytics to track system performance and business processes. Qualifications 7+ years of experience as a ServiceNow Developer. Strong understanding of the ServiceNow security model, ACLs, and user/group administration . Experience with API development, Service Portal , and Custom Applications in ServiceNow. Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL . Experience with ServiceNow integrations using REST/SOAP APIs . Hands‑on experience with custom application development and Scoped Applications . Knowledge of ITIL frameworks and best practices . ServiceNow Certified System Administrator certification (preferred). Strong written and verbal communication skills. Ability to work independently with minimal oversight. Soft Tech Consulting, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr