Manager - Consumer & Retail Banking Digital Products (FSI)

Manager - Consumer & Retail Banking Digital Products (FSI) Full-time Compensation: USD 129,500 - USD 147,500 - yearly This role will lead client engagements focused on designing, building, and scaling digital banking experiences across mobile, web, and embedded finance channels. Responsibilities Demonstrate digital banking product & service expertise across consumer and retail banking channels including mobile, online banking, digital account opening, deposits, payments, cards, lending, and customer servicing. Apply knowledge of consumer banking products & operations to support core banking product operations such as checking, savings, debit & credit cards, bill pay, ACH, wires, and dispute resolution. Translate product & technology concepts into clear business solutions for stakeholders across product, operations, technology, risk, compliance, and customer experience. Assess integration with core banking systems, payment rails, CRM, contact center tools, fraud and identity platforms, data and reporting environments, controls, and legacy infrastructure. Navigate regulatory, risk & control considerations around custody, record‑keeping, compliance, operational risk, third‑party risk, data privacy, resiliency, and governance expectations. Shape client solutions & delivery approaches, supporting strategy, use cases, business cases, implementation roadmaps, vendor or platform considerations, pilot design, testing approaches, and adoption plans. Support business development by contributing to new client opportunities, account knowledge, cross‑selling, proposal development, commercial discussions, and relationship building. Coach & develop consultants and managers, providing feedback, addressing team challenges, and contributing to recruiting and capability‑building efforts. Contribute to firm leadership by sharing knowledge, supporting internal initiatives, representing the firm externally, and serving as a role model for consultants. Qualifications Education: Bachelor’s degree in Finance, Business or Engineering or a related field; master’s degree preferred. Relevant Experience: 7+ years in management consulting or industry in Consumer/Retail Banking or related Financial Services roles (Payments, Cards, Lending, Customer Servicing, Deposits). Direct, working knowledge of digital banking products, services, and vendor solutions with application across consumer banking customer journeys, operations, risk, compliance, technology, and servicing functions. Strong understanding of the digital banking technology ecosystem, including leading solution providers such as Alkami, Backbase, nCino, Terafina, Fiserv, Plaid, FIS, and related vendors across digital banking platforms, core banking, origination, data connectivity, and customer engagement. Sales & Business Development: Proven ability to support new business opportunities by identifying client needs, developing relationships, shaping consulting solutions, and converting opportunities into sold work through proposal development and communication. Consulting Skillset: Strong communication, analytical thinking, attention to detail, ownership, teamwork, intellectual curiosity, and a willingness to learn in a fast‑paced, client‑facing environment. Location & Travel: Based in or near New York or Charlotte with the ability to commute to client sites within the metro area and occasional travel across US and Canada. Work Authorization: Eligible to work in the United States without current or future sponsorship requirements. Benefits Healthcare coverage that includes medical, dental, vision and life insurance policies. Generous time off. Parental leave paid at 100% of base pay for all new parents regardless of gender. Building Healthy Families Program. 9 Company Holidays + 1 Floating Holiday. 401(k) Plan – 4% matching on day 1. College save‑up plan & college loan repayment plan. Monthly cell phone stipend. Gym reimbursement through firm medical plan. All your information will be kept confidential according to EEO guidelines. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. #J-18808-Ljbffr SIA