Office Manager

Kendall Academy Preschool Center is a high-touch early childhood education program dedicated to individualized learning, strong family partnerships, and operational excellence. We pride ourselves on creating a warm, organized, and welcoming environment for children, families, and staff. Our Office Manager plays a key role in supporting daily operations, enrollment, compliance, and communication—helping ensure the school runs smoothly and families feel supported every step of the way. Position Overview We are seeking a detail-oriented, friendly, and dependable Office Manager to serve as the administrative backbone of our preschool. This role is ideal for someone who enjoys working with families, staying organized, following up on details, and supporting both enrollment and compliance processes. You will be the first point of contact for many families, manage enrollment follow-ups, and help ensure all required documentation is complete and up to date. Key Responsibilities Front Office & Communication Answer and manage incoming phone calls professionally Greet families and visitors warmly Respond promptly and professionally to parent messages via online portal Support clear communication between families, teachers, and leadership Enrollment & Family Follow-Up Work within online portal to track tours and enrollment activity Follow up with families after tours to: Confirm continued interest Assist with registration and enrollment documents Support families through the enrollment process and ensure a smooth onboarding experience Registration & Student Records Follow up with newly registered families to ensure all required documents are submitted Vaccination records Physical exam forms Ensure student files are complete and kept up to date Compliance Support (DCF & ELC) Assist in maintaining compliance with DCF and ELC requirements Help ensure all required documentation is current, organized, and audit-ready Support leadership with administrative compliance tracking as needed Administrative Support Review and approve online portal entries submitted by teachers Support daily administrative and operational tasks as needed Requirements Fluent in English and Spanish (required) Prior experience in an administrative, office, or school setting preferred Comfortable using technology and systems Strong organizational skills and attention to detail Excellent communication and customer-service skills Ability to manage follow-ups and documentation accurately Able to pass a DCF background screening Why Work With Us Supportive, team-oriented school culture Meaningful role supporting children, families, and educators Opportunity to grow within a well-established preschool community Kendall Academy Preschool Center is an Equal Opportunity Employer. Are you authorized to work for any employer in the US? How many years of experience do you have in Customer Service? Are you over the age of 21? Are you able to pass a DCF (The department of children and families) fingerprints background check and drug screen? #J-18808-Ljbffr Kendall Academy