Event Planner

Role Summary The Group Event Coordinator works at the World of Whirlpool, a training and conference center dedicated to supporting the Sales Enablement team for Whirlpool Corporation. The coordinator manages event operations, including space setup, audio‑visual, catering, transportation, and vendor coordination, to ensure seamless experiences for guests and training participants. Responsibilities Plan and execute group events, including scheduling of arrival & departure, room set‑ups, audio‑visual/production needs, food service, travel, lodging, and transportation. Coordinate vendor management, obtain quotes, and handle contracts. Manage coat/luggage check, greeting guests, and overall customer service at events. Perform administrative tasks such as data entry, event order distribution, and report preparation. Inspect meeting rooms frequently to assure proper set‑ups and resolve any issues. Review and submit billings for processing. Arrange recreation or special activities for clients as requested. Maintain close contact with clients to determine set‑ups, attendee numbers, meal arrangements, and any special needs. Collaborate with operating departments to ensure smooth delivery of all services. Attend weekly designated meetings and build relationships with clients and internal stakeholders. Qualifications Bachelor’s degree or equivalent; minimum 2 years’ experience in a hotel, convention, or conference center, preferably in a conference services department. Knowledge of conference service equipment, set‑up styles, and audio‑visual systems. Excellent computer skills with Google and Microsoft Office. High level of professionalism and strong guest‑service / hospitality skills. Strong multi‑tasking capabilities, organization, and time‑management skills. Excellent written and oral communication, listening, and follow‑up skills. Ability to work independently and maintain a professional image in dress and manners. Flexible to work a varied schedule, including evenings and occasional weekends, due to event demands. Residence in the local area or within commuting distance. Schedule The schedule varies based on client needs and business demands, and flexibility is required for evenings and occasional weekends. Compensation & Benefits The salary range for this position is $60,000 – $66,000 per year, depending on experience and qualifications. Benefits include comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, employee rates on hotel stays, and ongoing training and development opportunities. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr BENCHMARK