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Licensed Transport Manager

Virtual Vocations Inc

Leading a dedicated team in a fully remote capacity, the full-time Licensed Transport Manager will oversee the end-to-end claims process for air ambulance transports and manage complex cases while ensuring compliance and member satisfaction. Key responsibilities Build and coach a high-performing Transport team, providing support and feedback for growth Own the claims process for medical transportation, ensuring accurate and timely resolutions Lead on complex cases, partnering with internal teams and providers to achieve fair outcomes Required qualifications 5+ years of experience in customer service, claims processing, and professional office settings, including 2 years in a leadership role Licensed Claims Adjuster License or ability to obtain one within 60 days of starting, plus a bachelor's degree or equivalent experience Coaching leadership style with a focus on setting expectations and providing constructive feedback Strong understanding of claims regulations and compliance requirements Analytical mindset with experience in data-driven decision-making and familiarity with claims management systems Virtual Vocations Inc

Vacancy posted 1 day ago
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