Control Manager - Senior Associate

Fiduciary & Conflicts Management

Fiduciary & Conflicts Management (FCM) operates as J.P. Morgan's center of excellence for Fiduciary and Conflicts (COI), providing oversight of the fiduciary and conflicts frameworks, managing and mitigating risk through governance, processes and controls, and partnering across lines of business to promote a robust fiduciary culture. You will be responsible for the Control Management of our Fiduciary and COI Framework, maintaining a strong and consistent control environment, managing operational risk and ongoing regulatory engagement. You will be part of an agile, future focused, and collaborative team working in partnership with all Lines of Business and functions across the firm. You will be exposed to a stimulating and rewarding environment, where a wide range of activities require engagement with cross-disciplinary teams to build creative and sustainable solutions. Our people-first culture provides the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

Job Responsibilities:

• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous Fiduciary control practices and programs including: escalation to control committees, risk mitigation, key risk indicators, audit and regulatory findings.
• Partner with the business and other control partners across multiple time zones in an effort to create consistency in the control environment and underlying processes globally.
• Help maintain Fiduciary and COI governance and identify meaningful themes and metrics to inform on health of Fiduciary and COI risk and control environment; escalate deficiencies based on key reporting indicators; and manage communications in control committees and forums.
• Support discussions with regulators, audit teams, compliance and risk ranging from one-off meetings to more formal presentations in Business Control Committees.
• Understand the impact of other firm-wide initiatives to appropriately and efficiently help address deliverables.
• Develop a general business knowledge of the firm's regulatory, risk and control landscape regarding Fiduciary and COI matters.
• Communicate effectively across all levels.

Required Qualifications, Capabilities and Skills:

• Experience in Audit, Risk & Controls Assessment, Fiduciary Program, or related fields.
• Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation.
• Proven experience in investment and portfolio management processes or institutional financial services.
• Strong analytical and investigative mindset with a dedication to continuous learning and process improvement.
• Excellent communication and interpersonal skills to interact with global teams.
• Advanced knowledge of MS Office, particularly MS Excel and PowerPoint.

Preferred Qualifications, Capabilities and Skills:

• Strong team player with the ability to work independently and think strategically.
• Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
• Comfortable working with large datasets, leveraging Excel (and Alteryx a plus) to analyze data, identify trends/themes, and translate findings into actionable insights.
• Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment.
• Process mapping/re-engineering experience.
• Demonstrated initiative, ownership, and accountability.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​ Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.