Operations Manager

Benefits Medical, dental, and vision benefits – effective date of hire Company‑paid life insurance and disability benefits Generous paid time off and 11 paid holidays 401(k) plan with company match Tuition reimbursement Voluntary universal life and long‑term care Voluntary legal plan Pet insurance Home ownership program Compensation We offer market‑competitive compensation. Potential salary range for this role is $100,000–$135,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. Position Summary The Operations Manager is responsible for overseeing all production‑related activities and personnel for the Viant, Chicopee site across all shifts 24/7, as well as other site leader roles as assigned. The Operations Manager is a member of the Plant Leadership Team (PLT) and will have four supervisor direct reports along with around 70 indirect production associates. The Operations Manager is directly responsible for driving safety, quality, delivery, cost, and people throughout the organization utilizing strong leadership skills and continuous improvement techniques. Responsibilities Oversee 24/7 manufacturing processes and personnel to ensure a safe and compliant work environment. Achieve production‑related business KPIs to include on‑time delivery, quality, and cost performance objectives. Create a culture that strives for perfect fill‑rates and zero defects. Provide servant leadership and effectively engage company associates to minimize turnover and maintain a positive work environment. Maintain the measurement of machine utilization and efficiency for product throughput and effectively manage to achieve cost goals. Implement process improvements to reduce redundancy and cost. Monitor labor constraints and take appropriate actions to achieve schedule attainment. Identify, troubleshoot, and utilize root‑cause analysis and OPEX tools to solve issues and non‑conformances to products and processes while creating a culture of continuous improvement. Recommend and execute personnel actions including hiring, promotions, performance reviews, and disciplinary measures. Create and maintain a safety culture by leading EHS initiatives supporting the EHS committee and the JHA process. Observe for potential safety observations. Collaborate and communicate with the master scheduler for production schedules and raw material requirements. Work diligently with quality, materials, and engineering departments to develop mechanisms that will improve quality, standardize processes, and reduce costs. Lead new product teams and build plans to ensure a smooth transition from concept to full product launch. Support materials/warehouse and technical support management activities. Serve as a resource and mentor to other members of the team, with a responsibility to develop people and facilitate ongoing training. Demonstrate and promote the Viant values. Collaborate with other team members to provide sound recommendations. Comply with all work rules, including those pertaining to safety, health, and quality management system. Qualifications Minimum of 5+ years of leadership experience demonstrated in a world‑class manufacturing environment, preferably medical products. Knowledge of machining, plastics processing and fabrication, and product assembly. Working knowledge of capacity planning and logistics management. Demonstrated ability to manage traditional manufacturing personalities and styles; ability to synergize the benefits of experience and the concepts of new technology, approaches, and new processes. Demonstrated leadership and team‑building skills. Ability to interface with customers, problem‑solve, and drive solutions to meet customer requirements. Knowledge of FDA Good Manufacturing Practices, ISO 13485, and related regulatory issues. Hands‑on leader with demonstrated experience at successful high‑performance team building. Six Sigma Green or Black Belt and / or a history of lean manufacturing, Kaizen, etc. P&L knowledge and understanding of value drivers. Has developed and executed operating plans. Presence and initiative to drive sales. Strong communicator: written and verbal (one‑on‑one and group). Strategic thinker: responsible for developing the plan; ability to conceptualize a coherent view of the facility in the future (6 months, 1 year, 2 years, 5 years). Rational thinker: good business judgment. Viant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Viant complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #J-18808-Ljbffr