Head of Customer Success - Business Development / Sales / Remote (m/w/d)

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! About the Business Development Manager - AMD: MarketStar currently has an opportunity available for a Business Development Manager. The Business Development Manager will provide on-site, dedicated support to sales reps with a direct marketing reseller, help the team achieve revenue and market share goals, drive the message down to the account rep level, and track and assist in closing opportunities. Location: Remote - Chicago, IL area Responsible for driving product awareness to the reseller account managers and increasing quotes and logos, lead generation and pipeline development

• The Product Specialist must develop a solid understanding of the client's value proposition and be able to translate the value proposition into both written and oral communications with customers
• Must possess the ability and confidence to engage customers, evoke interest in products and solutions, qualify and disqualify potential customers, think quickly on their feet, and apply value propositions to specific customer scenarios and a variety of buyers
• Aligned with Inside sales teams to drive demand, qualify new leads and set sales appointments
• Establish an ongoing outbound lead development cadence of prioritizing contacts, and contacting them through a coordinated outreach of activities such as- huddles, floor walks, trainings and open houses
• Aligned with Manufactures teams to drive demand, qualify new leads and set sales appointments
• Sales, Sales Managers, and internal support staff)
• respond to pre-sales product questions
• Provide frontline sales support. (i.e. answer questions, support customer sales call)
• Generate and maintain opportunity/revenue pipeline and assist account managers in uncovering new opportunities and closing deals
• Follow up on quotes and opportunities, providing pricing and joint business planning
• Develop and organize training content and educate representatives on products, programs, promotions, and overall value proposition

Previous channel sales experience preferred

• High school diploma or equivalent; college degree, or business-related work experience
• Experience conducting small group presentations or training
• Time management and organization skills
• Structured learning and career development programs

• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

This pay structure may also include a variable bonus component of $110,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.