IT Help Desk Specialist — Tier 1/2 Support
AHU Technologies Inc
AHU Technologies Inc. in Washington, DC seeks a Help Desk Technician to provide first-line technical support for government staff, ensuring timely resolution of IT issues and strong customer service. The role covers hardware/software troubleshooting, user guidance, and incident escalation to ensure reliable access to technology. The contract position requires a Bachelor’s degree in IT or related field or equivalent experience, with expertise in Windows 11, Microsoft 365, Active Directory, and #J-18808-Ljbffr AHU Technologies Inc
- ...Requirements: Bachelor’s degree in IT, Computer Science, or related... ...program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance... ...Position Description: The Tier 2 Help Desk Specialist provides advanced technical support...SuggestedFor contractorsRemote work
- ...Custom Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent... ...career in IT support. The ideal candidate will have 1-2 years of experience providing desktop and technical support...SuggestedPermanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
$29.52 per hour
...Tier 1 Helpdesk Analyst Arlington, VA Responsibilities... ...providing functional user support, training issues,... ...troubleshooting, and maintenance of IT systems. Provides first-... .... Work with the IT Help Desk Lead to ensure the Help... ...Can be substituted with 2+ years of relevant...SuggestedWork at officeLocal areaRemote work- ...Tier 1 Help Desk AnalystThe Tier 1 Help Desk Analyst is a critical first line of support, responsible for providing initial technical assistance and... ...requiring assistance with IT-related issues, including account... .... Can be substituted with 2+ additional years of relevant...SuggestedLong term contractWork experience placementWork at officeLocal areaRemote work
- ...has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the... ...MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and... ...School Diploma/GED and a minimum of 2–3 years of related technical...SuggestedRemote workAll shiftsShift workNight shiftWeekend work
- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible... ...calls related to customer IT incidents or requests. Tier 1... ...connectivity issues. Responsible for supporting end users with software and... ...environment. At least 2 years of experience or more with...Work at officeRemote work
- ...Solutions Inc., brings over 2 decades of experience... ...in facilitating IT transformation within industries... ...: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This... ...initiatives. This role helps leadership clearly... ...teams, service desks, and government counterparts...Remote work
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution... ...have an Associate's degree or 2+ years experience, 3+ years relevant IT support, DoD IAT Level II certification...
- J5cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an active U.S. Government Top Secret Security Clearance. Candidates will join a team of innovators focused...
- Chenega MIOS in Arlington, VA seeks a qualified Tier 1 Help Desk Analyst to provide first-line support for government IT systems, troubleshoot hardware and software, manage... ...ticketing system. You will collaborate with Tier 2 teams to ensure timely resolution and maintain...
$50k
Position: Junior Enterprise Support Tech - Tier 2 Location: HYBRID - Alexandria... ...are reported to the Service Desk and escalated from other technical... ...and troubleshoot Tier 1, Tier 2 and Tier 3 level technical... ...of three (3) years in a help-desk area, and two (2) years...Work experience placementRemote work$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director... ...Support various IT needs, from help desk tickets to onsite installations (ability... ...Clear advancement paths to Level 2, Level 3, and specialized technical roles...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the... ...AN IMPACT: Provide foundational Tier 1 technical support to onsite and... ...shift Option 1: 0800 - 1630 (+2 weekends a month + covering occasional...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In... ...you'll need to quickly resolve user IT issues, ensuring minimal downtime... ...equivalent experience, with at least 1 year in IT support....Remote job
- Internetwork Expert is seeking a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity administration... ...collaboration platforms. You will work with Tier 1 and Tier 3 teams to ensure SLA adherence and secure...
$62.4k
...Details ・ Job Title: Bilingual Korean Tier 2 IT Support Specialist ・ Client: Korean IT Services and IT... ...Working Style: Onsite ・ Employment Type: 1-year Contract / W-2 ・ Salary: Up to $... .... Experience supporting IT service-desk environments with more than 500 end...Contract workWork at officeRemote workVisa sponsorship- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to Senior technical... ...support and administrative roles. 1+ years of experience supporting... ...committed to giving back to our community, helping others, and making the world a...Full timeWork at officeRemote work
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC hardware... ...Experience / Technical Requirements: ~1 year experience in call center or service desk environment. ~ Knowledge of... ...have a personal smart phone with 2-factor authentication capabilities...Hourly payFull timeWork at officeLocal areaRemote work- ...background investigation Rate: $28.00 to $32.00/hr. w2 Position Overview We are seeking a customer-focused Tier 1 IT Service Desk Representative to provide technical support within a large-scale, enterprise IT environment. This position serves as a first point of contact for...Hourly payRemote workRotating shift
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for end users across multiple networks, handling incidents, requests, and basic troubleshooting. Candidates should have an Associate's degree or equivalent experience, DoD...
- KeyLogic is seeking a Junior Enterprise Support Tech - Tier 2 to join our team in Hybrid mode, stationed near Alexandria, VA. You must be eligible for a Public Trust clearance and reside within a 2-hour drive of Alexandria, VA. The role supports Tier 2/3 issues, with on...Remote work
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role...
- An innovative firm is seeking a Tier 2 Desktop Support Analyst to join their dynamic team. This role involves providing exceptional support to end... ..., troubleshooting complex issues, and collaborating with IT professionals to enhance operational efficiency. The ideal candidate...
- General Dynamics Information Technology (GDIT) is seeking a Deskside Support Technician to provide Tier 2 IT support for NIH users on the Bethesda campus. You will resolve complex technical issues for Windows, macOS, Linux/UNIX, iOS and Android devices, and perform hardware...
- ...GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of... ...Capitol complex. MissionThe IT Service Desk Representative... ...provider for internal Tier 2 support. Collaborate closely... ..., please tell us how we can help by contacting us at recruiting...Work at officeLocal areaRemote work
$24 - $25 per hour
...Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC... ..., software installation, end-user support, including training to ensure end-user workstations... ...skills Experience: #1-2 years of progressively responsible help...Contract workWork experience placementWork at officeLocal areaMonday to Friday- ...GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of... ...Capitol complex. Mission:The IT Service Desk Representative... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal... ..., please tell us how we can help by contacting us at...Work at officeLocal areaRemote work
- ...Job Description Job Description IT Service Desk Team Lead (Tier 2/3) – Active TS/SCI Required Location... ...Role This is not a traditional Help Desk Technician position . We are... ...IT Service Desk Team Lead to support a mission-critical, classified Federal...Full timeImmediate startShift work
- GTSC Talent Solutions (a GTSC Company) seeks an experienced Tier 2 Service Desk Agent to support the U.S. House of Representatives from Washington, DC, with nationwide reach to district offices. The role provides advanced troubleshooting, onsite and remote support, endpoint...Remote work
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