Collections Manager

D3 Search is actively seeking an accomplished Collections Manager on behalf of a prominent AMLAW ranked law practice headquartered in Los Angeles, CA (90071). Collections Manager Note: 5+ years collections experience/expertise with a law practice is REQUIRED. Employment Status: Full-time/direct-hire employment opportunity. Non-exempt role (OT in accordance with CA laws). Employer Work Model: Hybrid 1 onsite and 4 remote work model. Global AMLAW ranked litigation powerhouse, seeks a Collections Manager to help lead the firm's Collections Department and drive achievement of firmwide cash revenue goals. This role oversees day-to-day collections operations across a large, global accounts receivable portfolio spanning multiple offices and jurisdictions, and works closely with attorneys, clients, and internal stakeholders to resolve complex receivables issues. The Collections Manager reports directly to the Revenue Director and partners closely with department leadership on strategy, staffing, and performance. Collections Operations Partner with the Revenue Director to set and manage collections targets across the portfolio Oversee portfolio management by a team of collectors and Liaisons Monitor aging reports and past-due accounts; identify trends and prioritize high-risk exposure Handle complex or escalated collection matters, including disputed invoices and multi-party billing issues Coordinate directly with attorneys and partners on collection strategy for their matters Maintain client contact as needed to resolve disputes and drive prompt payment resolution Reporting & Analysis Prepare management reporting on collections performance, aging, and key metrics for department and firm leadership Analyze data to identify trends, risk patterns, and opportunities for process improvement Lead or contribute to quarterly collections initiatives and recommend enhancements to workflows and procedures Manage and develop a team of collectors and/or Liaisons, including performance management and training Develop and refine departmental procedures and best practices Support cross-office coordination on collections and AR reporting alignment (US and international offices). Bachelor's degree in Finance, Accounting, or related field 5+ years of collections experience in a law firm or professional services environment (law firm strongly preferred); 2+ years in a management or supervisory capacity Strong analytical skills with proficiency in MS Office, particularly Excel Excellent written and verbal communication skills, with the ability to navigate sensitive conversations with attorneys and clients Demonstrated ability to manage a high-volume portfolio and competing deadlines Preferred Qualifications Experience with 3E or similar legal billing/collections software Familiarity with legal billing practices, engagement letters, and outside counsel guidelines Experience supporting or managing a tiered collections structure (e.g., collectors, clerks) Exposure to multi-jurisdictional or multi-currency AR portfolios Starting salary range is up to 140K (DOE/DOQ), plus a robust & comprehensive benefits package, generous PTO, 401K, paid parking (onsite), annual reviews/raises, yearly lucrative bonuses, and many other notable employee-centered perks, etc. D3 Legal Search, LLC (aka D3 Search) and its clients are equal opportunity employers. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. #J-18808-Ljbffr