Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 1999 after working as a State Farm claims representative, bringing more than 40 years of insurance experience into how I lead and support my team today. Insurance is truly in my blood - I come from a State Farm family, with multiple agents and team members across generations. That foundation has shaped an agency built on knowledge, consistency, and a long-term mindset.

Our team of nine works in a fast-paced, high-performing environment focused on building real careers, not just jobs. Over the years, our agency has earned top-tier recognition, including decades as a President's Club travel qualifier, Chairman's Circle, Million Dollar Round Table, and Regional Vice President's Club honors. That success comes from developing driven, motivated professionals who want to grow and win together.

For our team, we offer a strong bonus and commission structure, 401k, health benefits, opportunities to earn incentive trips, and clear paths for long-term career growth. If you're looking for a high-energy, performance-driven office with proven leadership and a history of success, this could be the right place for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dick Valentine - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensación: $50,000.00 per year


Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Dick Valentine - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Dick Valentine - State Farm Agent!
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, y Renters Insurance.
• Our office is located in Romeoville,Illinois.
• Our office is open 9:00-5:00.
• I have been a State Farm agent since 1999.
• We currently have 6 team members at our agency.
• We have 75 years of combined insurance experience in our office.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, y Golden Triangle
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.