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Customer Success Sales Assistant - Part Time

SST Group

Job Description

Job Description

SST Group is looking for a Part-time Customer Success sales assistant to join our dynamic sales group. You will be working with our customer success team to ensure customers are receiving timely follow-up on quotes, orders and warranties in addition to helping with customer onboarding.

Responsibilities:

Onboarding support: 

Schedule new client training sessions

Ensure new clients have supplies and warranty pricing

New client check-ins

Existing Client Support

Monthly Client Check in

Follow up on quotes and incoming orders

Administration: Keep CRM system updated with customer activity

Requirements:

* Has at least one: telemarketing or direct sales experience

* Proven ability to independently manage and develop ongoing client relationships

* Knows how to quickly establish credibility and build relationships over the phone

* Fluent English, including good writing and verbal communication skills

* Ability to operate independently with minimal supervision

* Ability to work cooperatively and collaboratively with all levels of employees and management

* A mature, self-motivated person with a positive, professional attitude

* Proficient in MS Office, Outlook and Zoho

* Bachelor's Degree preferred

This is a part-time job with flexible shifts available (20 to 30 hours per week)

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Vacancy posted 17 days ago
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