Personal Banker (Member Service Representative II)

We’re always looking for diverse, talented, service‑oriented people to join our exceptional team. Position Details Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 30 Location: Sacramento Natomas Branch, 2051 Natomas Crossing Drive, Sacramento, CA 95834 What You’ll Be Doing Provide world‑class member service to members visiting the branch or service center locations. Provide information and promote credit union products and services to build relationships. Process transactions in savings, loans, and auxiliary credit union services. Perform file maintenance, including processing requests for a change of address, check orders, and ordering ATM cards. Perform vault and night‑drop duties as assigned. Assist with morning and evening preparation of the branch. Maintain cash and negotiables. Provide suggestions for streamlining department and credit union operations. Process new memberships, additional share accounts, savings services, consumer loan requests, and general consumer loan fundings as requested by members. Research accounts, identify and correct member account problems. Deliver world‑class face‑to‑face service to members requesting account assistance. Provide consultative services to members regarding credit union products and services by assessing their needs, addressing concerns, and gaining agreement. Comply with regulatory compliance and assigned training requirements including BSA regulations. Additional Job Functions Perform other duties as assigned. Comply with regulatory compliance and assigned training requirements including BSA regulations. Qualifications High School Diploma or GED required. 1–3 years of previous related experience required. Participation in the CA DMV pull program may be required depending on assignment. EEO Statement SchoolsFirst FCU is an equal‑opportunity employer and prohibits discrimination against qualified individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, political affiliation, or genetic information. Participation in E‑Verify is required. SchoolsFirst FCU is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. #J-18808-Ljbffr