Fraud & Claims Quality Assurance Lead
Citizens Bank
Citizens Bank is seeking a Fraud & Claims Call Monitoring Lead in Johnston, Rhode Island. This position involves leading quality assurance activities and ensuring alignment with business outcomes while supporting team performance. The ideal candidate will have strong leadership skills, expertise in QC methodologies, and the ability to analyze and present data-driven insights. This is a hybrid role requiring 40 hours per week, focusing on both oversight and educational initiatives. #J-18808-Ljbffr Citizens Bank
Vacancy posted 4 days ago
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