Administrative Assistant

Administrative/ Office Assistant

Location: Fully In-Person

Job Type: Full-Time (Approximately 38-40 hours per week)

Pay: Starting at $15.00 per hour

Genesis Brain Institute is seeking a reliable, organized, friendly, and positive Administrative Assistant to join our growing team. This is a fully in-person position for someone who can assist with daily office operations and provide support similar to an office assistant or front-desk coordinator.

The ideal candidate is dependable, professional, eager to learn, and comfortable communicating with patients, attorneys, healthcare providers, and insurance companies. Experience working with health insurance is a plus but is not required. We are willing to train the right person.

This is an excellent opportunity for someone who understands that there is room to grow within a growing company.

Responsibilities:

• Answer incoming phone calls and direct calls appropriately
• Take accurate messages and relay information to providers and staff
• Schedule and confirm patient appointments
• Answer general questions from patients and attorneys
• Collect patient payments
• Accurately document payments in patient accounts and office records
• Assist with billing-related questions and follow-up
• Process medical-record requests
• Send billing ledgers, medical records, and other requested documentation
• Scan and upload paperwork into electronic patient records
• Assist with scheduling depositions and coordinating related documentation
• Schedule meetings and maintain calendars
• Provide front-desk coverage
• Perform general administrative and clerical duties
• Assist staff with daily office needs and responsibilities
  

Qualifications:

• High school diploma or equivalent
• Strong organizational and multitasking skills
• Professional phone etiquette and communication skills
• Friendly, positive, and professional attitude
• Excellent attention to detail
• Basic computer proficiency, including Microsoft Office, email, and general office software
• Ability to communicate professionally with patients, attorneys, providers, and insurance representatives
• Experience with health insurance, medical billing, or a healthcare office is a plus
• Bilingual in English and Spanish is a plus but is not required
• Dependable transportation and the ability to report to the office for all scheduled shifts
  

Schedule:

• Monday–Thursday: 8:00 AM–5:00 PM
• Friday: 8:00 AM–2:00 PM
• One-hour unpaid lunch break Monday through Thursday
• Employees are required to clock in and out each workday
• Hours are subject to change based o