Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you have the opportunity to become the best version of yourself and enjoy coming to work.   This is not just a job, it’s a career with fun, goal driven and energetic people.  You will need to have good attention to detail and customer service skills along with a strong desire to help individuals and families in our community.    

Our goal is “to be the best thing on our customer’s worst day”.  We do this by making sure or customers have the right insurance protection set up prior to a loss.   Our customers want a human connection in this digital world so we work hard to provide both.   You’ll not only need to have good people skills, you’ll need have an attraction to technology and even a curiosity about how AI will transform our industry and world.   

We look forward to connecting with you and will send you an assessment to complete later today.  In the meantime please read on.  

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Get customers digital access to their policies.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

WHY MY AGENCY:

• I will help bring out the best in you.
• We all share in the company’s growth. 
• I will pay for your training & licenses.  
• We  have fun.
• We get to help people!