Customer Engineer I, SMB, Agentic Workplace Transformation, Google Cloud

Customer Engineer I, Platform, Small and Medium Businesses, Google Cloud Google place Austin, TX, USA Qualifications Bachelor's degree or equivalent practical experience. 4 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience engaging with, or presenting to, technical stakeholders or executive leaders. Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops. Preferred qualifications Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security. Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution). Experience building long-term technical strategies to uncover new workloads with customers. Experience migrating applications and services to cloud platforms. Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing). About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes to use technology to connect with customers, employees and partners. As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. In this role, you will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio. Responsibilities Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions. Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops. Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase. Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams. Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases. US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. #J-18808-Ljbffr Google Inc.